ConcentrixAssociate Director - Service Delivery
Dec. 2022As the Associate Director for Global Service Delivery, I function as a Business Unit Leader overseeing operational, financial, and program performance across our sites for this line of business. My responsibilities include leading the operations team, managing cross-functionally with all departments, and collaborating with the Global Account and Site Delivery Leadership team. My ultimate aim is to achieve balanced results for multiple departments under my purview.