Content Creator and Marketing Professional@Self Employed
Verified
I'm a marketer and content creator with 8 years of experience with both B2B and B2C buisness models.More...
Vishwanath MK
Staff Software Engineer@Altimetrik
Verified
Results-driven Staff Software Engineer with 13+ years of experience leading end-to-end SDLC initiatives across banking and financial services domains. Expertise in architecting and deploying scalable microservices, modernizing legacy systems, and delivering high-impact business applications using Java, Spring Boot, AWS, Kafka, MongoDB, and other modern technologies.
Adept at technical leadership, mentoring teams, and resolving complex production challenges.
Proven track record of driving productivity, improving system resilience, and optimizing development processes.More...
Bennet Martin
Director HR@Capillary technologies
Verified
Bennet Martin is the Director of Human Resources at Capillary Technologies, where he leads a dynamic team in fostering an inclusive and engaging workplace culture. With over 16 years of experience in talent management, Bennet excels in strategic recruitment and organizational development. Bennet has extensive experience in start-ups and multinational corporations, specializing in policy development, talent acquisition, talent management, talent density, and employee engagement. Proven ability to create HR strategies that enhance performance and promote diversity. Expertise in change management and M&A integrations, focusing on culture initiatives that improve retention and satisfaction. Recognized for driving growth through efficient operational strategies and strong professional relationships.More...
Jerilee DAULAT
Associate Director@Concentrix Corporation
Verified
With over 19 years of experience in the business process outsourcing (BPO) industry, I bring a comprehensive background in operations, client services, training, and quality management. My journey led me to CNX, where I currently serve as the Associate Director for Global Service Delivery.
In my role, I have the privilege of leading a dynamic operations team within a matrix environment, fostering collaboration across functional departments, and leveraging synergies with our Global Account and Site Delivery Leadership teams. My commitment to delivering excellence extends across borders, as I work closely with teams in both Manila and Dublin, aligning efforts to uphold CNX's cultural values.
Prior to joining CNX, I served as a vendor partner lead for a reputable fintech firm based in the United States. Here, I honed my expertise in managing vendor relationships across diverse geographies, ensuring seamless integration and alignment with organizational objectives.
Moreover, I have a proven track record of success in driving operational performance and financial sustainability. My experience includes overseeing operations for a financial services account, where I diligently worked towards achieving performance metrics and financial targets.
Notably, I am passionate about process improvement initiatives and have a keen eye for identifying areas of enhancement. My proficiency in implementing effective process improvements has consistently yielded tangible results, driving performance optimization across sites.
Furthermore, I am proud to hold certifications in Six Sigma Green Belt and Project Inclusion, tailored for the customer service environment, with a focus on enhancing customer satisfaction (CSAT) and first contact resolution (FCR) metrics.More...