Abhishek Benjamin

Duty Manager @St. Regis Hotels & Resorts

Call CenterTranslatorSales & BizDevCustomer ServiceAssistantData Entry

As a Duty Manager at The St. Regis Abu Dhabi, I am responsible for managing the daily operations of the front desk, ensuring guest satisfaction, overseeing room assignments and reservations, coordinating with other departments, and handling guest complaints and requests. I have successfully improved the efficiency and quality of the front desk service, as well as the guest loyalty and retention rate. I have over ten years of experience in the hospitality industry, working in various roles at The St. Regis Abu Dhabi, such as Rooms Controller and Front Desk Associate. I have developed strong skills in hospitality management, customer relationship management, office administration, budgeting and customer service. I am passionate about delivering exceptional service and creating memorable experiences for the guests. My goal is to continue to grow and excel in the hospitality industry.

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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Network Power<100 people

Roles

🔥40%

Startup Founder

✨40%

Business Owner

🧨40%

Consulting

Geos

🇺🇸20%

United States

Work Background

Duty Manager

The St. Regis Abu DhabiDuty Manager

Mar. 2023Abu Dhabi Emirate, United Arab Emirates

Rooms Controller

The St. Regis Abu DhabiRooms Controller

Nov. 2019 - Feb. 2023Abu Dhabi

Front Desk Associate

The St. Regis Abu DhabiFront Desk Associate

Dec. 2017 - Nov. 2019Corniche, Abu Dhabi, United Arab Emirates

Front Desk Associate

Marriott HotelsFront Desk Associate

Mar. 2016 - Dec. 2017Bangalore

Front Desk Executive

Taj Bengal, Kolkata (Indian Hotels Company Limited)Front Desk Executive

Jun. 2015 - Feb. 2016Kolkata

Front Office Intern

Taj Bengal, Kolkata (Indian Hotels Company Ltd)Front Office Intern

Dec. 2012 - May. 2015Kolkata Area, IndiaBudget and Expenditure Control Highest level of Customer Satisfaction Sales Management Event Management Teamwork

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