As a Duty Manager at The St. Regis Abu Dhabi, I am responsible for managing the daily operations of the front desk, ensuring guest satisfaction, overseeing room assignments and reservations, coordinating with other departments, and handling guest complaints and requests. I have successfully improved the efficiency and quality of the front desk service, as well as the guest loyalty and retention rate.
I have over ten years of experience in the hospitality industry, working in various roles at The St. Regis Abu Dhabi, such as Rooms Controller and Front Desk Associate. I have developed strong skills in hospitality management, customer relationship management, office administration, budgeting and customer service. I am passionate about delivering exceptional service and creating memorable experiences for the guests. My goal is to continue to grow and excel in the hospitality industry.More...
Mikael Martins
Human Resources Generalist
Verified
Mikael Martins is a dynamic Human Resources Generalist with over three years of experience in administrative tasks, customer service and employee relations. He holds a Bachelor's degree in Asian Studies, which led to five years of studying and internships in Asia. Having just finished an MBA with a specialization in HRM, Mikael hopes to transition to a role in Human Resources. In his free time, Mikael enjoys hiking and reading.More...
Antonia Balov
Manager
Verified
Antonia Balov is a F&B manager with a robust career spanning over one decades. She has carved out a niche for herself in the management field, where she has consistently demonstrated her leadership acumen, strategic planning abilities, and team-building skills. Antonia has worked in various luxury hotels worldwide, with her experience in various F&B outlets and events making her a versatile professional. She holds a degree in Hospitality Management and is recognized for her ability to drive revenue growth, reduce costs, and improve operational efficiency. Antonia's extensive experience, coupled with her innovative problem-solving skills, makes her an invaluable asset in any organization.More...
Nicolas Magnus
Strategy & Business@X
Verified
Strategic Corporate Development and M&A professional with 6+ years of experience leading strategic initiatives and forging key partnerships in the global Technology, Energy, and Mobility sectors, and executing notable M&A deals exceeding EUR 100mn.More...