Marriott Hotels has continued to prioritize guest satisfaction, with a significant focus on enhancing customer service and experience. The company has successfully implemented new hygiene standards and protocols due to the COVID-19 pandemic, ensuring guests' safety and comfort. Our digital innovations have improved the booking process and personalized guest experiences, leading to an increase in customer loyalty and retention. However, there is still room for improvement in areas such as staff training and response to guest feedback. Future strategies should focus on these areas to further improve guest satisfaction and maintain Marriott's position as a leader in the hospitality industry.More...
Symphony Whitfield
Security officer@Marriott Hotels
Verified
Symphony Whitfield is a dedicated Security Officer at Marriott Hotels, where she has been ensuring guest safety and maintaining a secure environment. With a keen eye for detail and a commitment to excellence, Symphony has successfully implemented several security protocols that have enhanced the hotel's safety measures. Outside of work, she is an avid reader and writer.More...
Shelly Johnson
Security officer@Marriott Hotels
Verified
Tina Nuttall
Hospitality Professional@Marriott Hotels
Verified
Tina Nuttall is a seasoned hospitality professional with over 15 years of experience . As a lead bartender, and customer service specialist she has successfully led teams across multiple locations, enhancing guest satisfaction scores by 30% over the past year. Tina is renowned for her innovative approach to service excellence. Her passion for creating memorable guest experiences is matched only by her commitment to mentoring the next generation of hospitality leaders.More...
Jenevieve Beaulieu
Event Manager@Marriott Hotels
Verified
Jenevieve Beaulieu is a dynamic and innovative Event Manager at Marriott Hotels, where she has successfully orchestrated over 200 high-profile events. With a keen eye for detail and a passion for creating unforgettable experiences, Jenevieve has consistently exceeded client expectations. Jenevieve's commitment to sustainability and community engagement further enhances her reputation as a leader in the hospitality sector.More...
Kayla Clark
Sales Coordinator and Group Sales Manager@Marriott Hotels
Verified
Kayla Clark is an accomplished sales professional currently holding the titles of Sales Coordinator and Group Sales Manager at Marriott Hotels. With over a decade of experience in the hospitality industry, Kayla has honed her skills in customer service, sales management, and strategic planning. Her expertise lies in developing and implementing sales strategies, managing large accounts, and leading teams to achieve revenue targets. Prior to her tenure at Marriott, Kayla gained invaluable experience in various sales and customer service roles. Known for her excellent communication and negotiation skills, Kayla continues to contribute to Marriott's growth and success.More...
Marcelus Cordeiro
Executive Chef@Marriott Hotels
Verified
Marriott Hotels continues to maintain its high standards in the hospitality industry, with a significant contribution from the culinary department. As the Executive Chef, Marcelus Cordeiro has played a pivotal role in enhancing the dining experience for our guests. His innovative culinary skills and leadership have significantly improved our menu offerings, leading to increased customer satisfaction and repeat business. His commitment to using fresh, locally sourced ingredients aligns with our sustainability goals. Under his direction, the culinary team has demonstrated improved efficiency and productivity. Moving forward, we are confident that Chef Cordeiro will continue to elevate Marriott's culinary reputation and contribute to our overall success.More...
Dedricka Smith
Guest Services Manager@Marriott Hotels
Verified
Dedricka Smith is a seasoned hospitality professional currently serving as the Guest Services Manager at Marriott Hotels. With over a decade of experience in the hospitality industry, Dedricka has honed her skills in customer service, team leadership, and hotel management. She is known for her exceptional ability to ensure guest satisfaction and her dedication to maintaining the highest standards of service. Prior to her role at Marriott Hotels, Dedricka held various positions in the hospitality sector where she consistently demonstrated her commitment to excellence. She holds a degree in Hospitality Management and is committed to fostering a positive and welcoming environment for all hotel guests. Dedricka's passion for hospitality and her expertise in guest services make her a vital part of the Marriott team.More...
I am seasoned hospitality professional currently holding the position of Assistant Restaurant Manager at Marriott Hotels. With a strong passion for the hospitality industry, I have built a solid career over the years, playing a pivotal role in the smooth operation and success of the restaurants I have overseen. My responsibilities at Marriott include managing daily operations, ensuring customer satisfaction, and coordinating with other departments for special events and promotions. Excellent leadership skills, combined with ability to maintain high standards of service, make me a valuable asset to the Marriott team. Ability to lead by example, dedication to continuous learning, and commitment to providing exceptional dining experiences for all guests are just few of qualities I am bringing to the table.More...
Divyesh Khule
Quality Lead@Marriott Hotels
Verified
ANANTH SAI KARIMPAT
Guest service representative
Verified
Ananth Sai Karimpat is an accomplished Guest Service Representative with over five years of experience in the hospitality industry. Known for his exceptional communication skills and keen attention to detail, Ananth consistently delivers outstanding customer experiences, ensuring guest satisfaction and loyalty. He has played a pivotal role in enhancing service protocols, leading to a 20% increase in positive guest feedback at his current hotel. Ananth is passionate about creating memorable stays for guests and is committed to continuous professional development in the dynamic world of hospitality.More...
Shazwana Nartino
Manager Human Resources
Verified
Dynamic and result driven Human Resource Professional with 8 years of experience in talent management and operations. 16 years' of experience in tertiary education industry.
Proven expertise in developing and implementing strategic HR initiatives. Successful projects implementation to increase employee engagements. Such as digitalising manual recruitment system, saving recruitment process from 1 week to 3 days.
Mentored and coached team members, guiding them to careers progression over a two-year period.More...
Renise Alexander
Flight Attendant@Delta Air Lines
Verified
Renise Alexander is a seasoned Flight Attendant at Delta Air Lines, bringing over a decade of experience in delivering exceptional service in-flight and on the ground, and ensuring passenger safety. Known for her exemplary customer service skills, Renise has been recognized with multiple awards for her ability to create a welcoming and comfortable environment for travelers. Her passion for travel and cultural exchange fuels her dedication to enhancing the passenger experience on both domestic and international flights. Outside of her professional commitments, Renise actively volunteers with aviation-focused community programs, including the Peer Support program and helping foster animals find their forever homes.More...
Hendrina Van Der Kroon
Account Manager - Retention
Verified
I am a dedicated Account Manager specializing in customer retention. With over 8 years of experience in client relations, I have consistently improved retention rates by implementing education and trading tools for existing and new traders.
Outside of work, I enjoy hiking with my dog and exploring new recipes.More...
Debi Slaver
Director of Sales & Marketing@SPCTEK
Verified
Debi Slaver, as the Director of Sales & Marketing at SPCTEK, has spearheaded a transformative growth strategy that increased the company's annual revenue by 38% YoY during the past year. Under her leadership, SPCTEK successfully launched its groundbreaking sales training program, written by her, reducing training time by nearly 85%. Debi's innovative sales and marketing campaigns have expanded SPCTEK's global footprint, resulting in a 50% increase in international client acquisition. Customer Satisfaction scores increased nearly 40% during her tenure to improve Customer Experience (CX) and retention. Her commitment to excellence and strategic vision have positioned the companies which she has contributed to as a leader in the eCommerce, Training and Sales fields.More...
Experienced Operations & Account Manager | Remote Team Specialist | Customer-Focused & Results-Driven
With over 5 years of experience in customer service, sales, and operations, I’ve built a career around optimizing workflows, improving client relationships, and driving measurable business results. I’ve worked across various industries—from BPO and hospitality to legal and real estate—and in recent years, I've successfully transitioned to remote roles supporting executives and managing operations for fast-paced startups.
Some of my key achievements include:
Spearheading process improvements that reduced operational delays by 30%
Managing multi-channel customer service teams and boosting CSAT scores to over 90%
Supporting C-level executives and handling recruitment, scheduling, CRM management, and vendor coordination
Successfully closing deals and upselling to existing clients, contributing to a 20% revenue increase
I bring a hands-on, solution-oriented mindset to every role and love helping businesses grow while ensuring smooth day-to-day operations.More...
Montserrat Cordero
Psychologist - Freelance
Verified
Clinical psychologist with an MBA and experience in the hospitality sector (Marriott). Trained in Brainspotting, EFT, and Art Therapy, I combine quality management with human development and creativity. I have led emotional wellness projects, created psychoeducational resources, and collaborated across clinical, educational, and organizational settings. I am seeking remote opportunities where I can contribute with an integrative and transformative approach. Fully bilingual in English and Spanish.More...
Claudia Lorena Diaz Giraldo
Unemployed
Verified
Receptionist/Customer Service/. With a solid background in the hospitality and corporate sectors, I have developed exceptional customer service skills and administrative expertise that make me a strong candidate for this role.
My professional journey has taken me through some of the most prestigious hotel chains in London, including Four Seasons, Intercontinental, Hilton, and Marriott, where I held roles such as Receptionist, Concierge, and Guest Relations. These experiences allowed me to master the art of customer service, handling high-profile guests, managing reservations, coordinating services, and ensuring a seamless and luxurious guest experience. Working in these five-star establishments has strengthened my ability to work under pressure, solve problems efficiently, and communicate effectively with clients from diverse backgrounds.
Additionally, my corporate experience at Goldman Sachs, Catlin Group, and Basebone Ltd as a Receptionist, Office Administrator, and Customer Support Representative has provided me with valuable organizational and administrative skills. Managing switchboards, scheduling meetings, handling correspondence, and assisting high-level executives has refined my ability to multitask and maintain a professional and welcoming environment in fast-paced workplaces. My exposure to both hospitality and corporate settings has given me a unique perspective on customer service, enabling me to blend efficiency with warmth in every interaction.
Fluent in both English and Spanish, I can effectively communicate with a wide range of clients and colleagues. I take pride in my ability to create positive experiences for customers and ensure smooth daily operations within any organization.More...
Chrisna Rose
Management Analyst@Federal Government
Verified
As a Management Analyst at the Federal Government, Chrisna Rose has successfully streamlined various processes, leading to improved efficiency and productivity. She has also implemented new management systems that have significantly reduced costs. Her analytical skills have been crucial in identifying areas for improvement and proposing effective solutions. Chrisna has also played a key role in policy development and strategic planning, contributing to the overall growth and success of the organization.More...
Paulo Cascao
Product Expert
Verified
I have excelled as a Product Expert, successfully managing and improving a wide range of products. I have a proven track record of identifying and resolving product-related issues, leading to increased customer satisfaction and business growth. I have also demonstrated my expertise by providing insightful product training and support to both team members and clients. My innovative ideas and strategies have significantly contributed to the development and enhancement of product lines.More...
Gaby Gadea
Hotel General Manager@Marriott International
Verified
With 30+ years in hotel Operations, i am a results driven General Manager blending strategic vision with people-centric leadership. As a certified Life & Leadership Coach, and psychology student I excel in driving growth, elevating guest satisfaction, and building high-performing teams. Passionate about innovation, I am committed to exceeding expectations.More...
Claritssa Dillemuth
Senior Meetings & Events Manager@Loews Hotels
Verified
Claritssa Dillemuth is a seasoned professional in the hospitality industry, currently serving as the Senior Meetings & Events Manager at Loews Hotels. She has built a reputation for her exceptional ability to plan and execute high-profile events and meetings, ensuring a memorable experience for all attendees. Claritssa is known for her meticulous attention to detail, effective communication skills, and creative problem-solving abilities. With over a decade of experience in the industry, she has developed a keen understanding of the intricacies involved in event management. Her passion for creating memorable experiences and her commitment to exceeding client expectations have been instrumental in her success. Prior to joining Loews Hotels, Claritssa held various positions in event planning and hospitality management. Her career journey has taken her through front desk, finance, administration and destination management.More...
Claudia Belo
Content and Press Executive Coordinator@SEST SENAT
Verified
Amber Finley
Operations Supervisor@Freelancer/Contract
Verified
As Amber Finley, Operations Supervisor as a Freelancer, I have successfully managed a diverse teams, ensuring smooth operations and timely project completion. I have implemented efficient workflow systems, significantly improving productivity and reducing operational costs. I have also excelled in client relationship management, resulting in increased customer satisfaction and repeat business. Additionally, I have demonstrated excellent problem-solving skills, effectively addressing and resolving operational challenges.More...
Ley Skipper
CEO & Founder@Travel With Ley
Verified
Ley Skipper is the Founder and CEO of Travel With Ley, a unique and immersive travel company. From Florida, Ley has spent three years in the travel industry, building a reputation for creating unique and memorable travel experiences for her clients. Her passion for travel and exploration led her to establish her own company, where she could provide personalized and immersive travel experiences. Ley's vast knowledge of global destinations, coupled with her innovative approach to travel planning, has positioned Travel With Ley as a leader in the community. Her dedication to customer satisfaction and her ongoing commitment to delivering exceptional travel experiences is the driving force behind the company's success.More...
Daniela Santos
People Engagement Manager@Boost-It
Verified
As Daniela Santos, People Engagement Manager at Boost-It, I have successfully implemented strategies that significantly increased employee engagement and satisfaction. I have developed and executed numerous team-building activities and workshops, fostering a positive and collaborative work environment. I have also introduced effective feedback mechanisms that have improved internal communication and led to higher productivity. My efforts have resulted in a decrease in employee turnover and an increase in overall company performance.More...
Helen Russell
Founder / Director@The Right Track Consultancy Ltd
Verified
The Right Track Consultancy Ltd, led by founder and director Helen Russell, is a leading consultancy firm that specialises in providing expert advice and solutions in developing Early Career Strategies, Management of Apprenticeships & ED&I training. The firm is renowned for its tailored approach, helping clients to improve their performance, productivity, and profitability. Helen Russell, with her profound experience and knowledge, drives the company's mission to empower businesses to achieve their full potential. Her strategic leadership and dedication have been instrumental in the firm's success and reputation for delivering results. The company's services include business strategy, change management, leadership development, and operational efficiency.More...
Abhishek Benjamin
Duty Manager@St. Regis Hotels & Resorts
Verified
As a Duty Manager at The St. Regis Abu Dhabi, I am responsible for managing the daily operations of the front desk, ensuring guest satisfaction, overseeing room assignments and reservations, coordinating with other departments, and handling guest complaints and requests. I have successfully improved the efficiency and quality of the front desk service, as well as the guest loyalty and retention rate.
I have over ten years of experience in the hospitality industry, working in various roles at The St. Regis Abu Dhabi, such as Rooms Controller and Front Desk Associate. I have developed strong skills in hospitality management, customer relationship management, office administration, budgeting and customer service. I am passionate about delivering exceptional service and creating memorable experiences for the guests. My goal is to continue to grow and excel in the hospitality industry.More...
Matteo Contu
Business Development Manager@Chelsea Technologies Ltd
Verified
Chelsea Technologies has been successfully advancing in the market with its innovative technological solutions. As the Business Development Manager, Matteo Contu has been instrumental in forging strategic partnerships and identifying new market opportunities. The company's recent product launches have been well-received, and there is a promising pipeline for future developments. However, the landscape remains competitive, and continuous innovation and market analysis are crucial. The focus should be on expanding the company's market presence and exploring new sectors while maintaining the quality of products and services. Potential challenges include market saturation and technology advancements by competitors.More...
Tomi Gjelev
Director Of Finance And Accounting@Marriott International
Verified
An experienced Director of Finance with proven track record in managing financial operations within the hospitality industry.More...
Lama Sukkar
Director of Sales and Marketing
Verified
Executive Summary:
During the past month, the Sales and Marketing department has demonstrated significant progress in reaching our quarterly targets. The implementation of new digital marketing strategies has increased our online presence by 30%, translating to a 15% increase in sales. The team has also successfully secured three major clients which will contribute to a projected 20% increase in revenue for the next quarter. However, there are areas for improvement, particularly in customer retention and engagement. Moving forward, the focus will be on enhancing customer relationship management and exploring new market segments for expansion.More...
Elle Brewster
Digital Brand Marketer@Right Girl Media
Verified
I have successfully developed and implemented comprehensive digital marketing strategies for service based businesses that have significantly increased brand visibility, customer engagement, and sales.
I have effectively used social media marketing and Ads to drive traffic and conversions. I've also excelled in content creation, producing engaging and shareable content that has boosted my clients digital presence.
My innovative campaigns have led to a substantial growth in my clients follower base and have consistently achieved high ROI.More...
David Ernay
Secondary School IT Support Technician@SCHOOL DISTRICT OF PALM BEACH COUNTY
Verified
A mid-level manager most of my life, I have expertise in many fields including: IT/Technology,Education, Travel, Retail, Banking, Restaurant, Professional Sports, and Mass Media.
I often joke that my resume is so long, I need to submit a flash drive instead of a page of paper.More...
Eric Burdick
Founder & CEO@Personality Juice
Verified
Personality Juice, under the leadership of Founder and CEO Eric Burdick, has made significant strides in the beverage industry. With a unique approach to product development and marketing, the company has successfully positioned itself as a leading brand in the market. The company's growth is attributed to its innovative products that not only appeal to consumers' taste but also their personalities. Despite the competitive market, Personality Juice continues to grow in revenue and market share. Future plans include expanding the product line and exploring Latin America. The company's success is a testament to Eric's effective leadership and strategic vision.More...
Candice Forbes
Interior Designer@Just Interiors
Verified
As Candice Forbes, an Interior Designer at Just Interiors, I have successfully completed numerous residential and commercial projects, displaying a keen eye for aesthetics and a deep understanding of different styles and trends. I have consistently exceeded client expectations, resulting in repeat business and numerous referrals. My innovative designs have not only improved functionality but also enhanced the overall ambiance of various spaces. I have also been recognized for my ability to work within budgets and timelines, while maintaining high-quality standards.More...
Kourtney Holmes
Professor@University of Nevada Las Vegas
Verified
Recently graduated DMA with multifaceted
experience as an educator. I possess
in-depth knowledge of operations
management & resource allocation in
an academic setting and hope to
inspire and encourage students to be
passionate about their studies and
lifelong aspirations.More...
Britteny Kessler
Manager@Serenity Day Spa
Verified
Britteny Kessler is a seasoned professional in the wellness industry, currently serving as a Manager at Serenity Day Spa. With a demonstrated history of working in the health and wellness industry, she is adept at spa services management, team leadership, and customer relationship management. Britteny's commitment to providing clients with high-quality relaxation and rejuvenation experiences has been central to her role at Serenity Day Spa. Prior to her current role, she held various positions in the industry, where she honed her skills in wellness coaching, holistic health, and wellness therapies. Her passion for enhancing clients' well-being through therapeutic treatments makes her a vital asset to the Serenity Day Spa team. Britteny's dedication to her role continues to drive the success and growth of the company.More...
Layla Santos
Group Operations Manager@CURIOCITY
Verified
Layla Santos latest experience serves as the Group Operations Manager at CURIOCITY, a leading company known for its innovative approach to urban living experiences in South Africa. She has a commendable record of orchestrating operational strategies to streamline processes and foster growth. With more than 15 years of hospitality history experience, Layla has honed her skills in project management, team leadership, and strategic planning. Her expertise is built on a Tourism degree and a management program at Hilton. Layla's commitment to excellence and dedication to the company's mission have contributed significantly to CURIOCITY's success. She consistently demonstrates her ability to enhance operational efficiency and boost team performance.More...
Maria Donnenwirth
IT Project Manager@Cardinal Health
Verified
An experience IT project manager with a background in executing projects within the medical/pharma, banking and retail spaces.More...