As a Duty Manager at The St. Regis Abu Dhabi, I am responsible for managing the daily operations of the front desk, ensuring guest satisfaction, overseeing room assignments and reservations, coordinating with other departments, and handling guest complaints and requests. I have successfully improved the efficiency and quality of the front desk service, as well as the guest loyalty and retention rate.
I have over ten years of experience in the hospitality industry, working in various roles at The St. Regis Abu Dhabi, such as Rooms Controller and Front Desk Associate. I have developed strong skills in hospitality management, customer relationship management, office administration, budgeting and customer service. I am passionate about delivering exceptional service and creating memorable experiences for the guests. My goal is to continue to grow and excel in the hospitality industry.More...
Ganna Bubnova
Entrepreneur@Basecaamp
Verified
I’m originally from Kharkiv, Ukraine, and have lived in the U.S. for several years. My background combines hospitality, event production, call center, celebrity personal assistant and creative storytelling — from managing an art gallery in Los Angeles to founding Basecaamp, a glamping adventure project in the California mountains. I’m also an experienced traveler and content creator, passionate about building meaningful experiences and communities. Cycled across the States last year and realized that I’m the most committed remote worker!More...