Leanne Mccormack - Senior Key Account Executive, Wayflyer

Senior Key Account Executive @Wayflyer

United KingdomStartup FounderSales & BizDevEntertainmentFinanceBusiness OwnerChanel ManagerAccount ManagerSales ManagerCall CenterPartnerships ManagerBusiness Development ManagerCustomer Support RepresentativeSales RepresentativeAppointment SetterCall Center TrainerTraderCustomer ServiceHelp Desk SupportCustomer Success ManagerChief Customer Officer (CCO)Case ManagerChat SupportLive ChatCustomer Care SpecialistFounder

As Leanne Mccormack, Senior Key Account Executive at Wayflyer, I have excelled in managing key accounts and building strong relationships with high-profile clients. I have consistently exceeded sales targets and have been instrumental in securing major deals, contributing significantly to the company's revenue growth. I have also successfully led cross-functional teams to ensure seamless service delivery to our key clients. My effective negotiation and problem-solving skills have helped resolve critical issues, enhancing client satisfaction and retention.

The Cashback AppGeneral Manager of Utilities

Oct. 2013 - Sep. 2015Sydney Area, AustraliaOur goal is to revolutionize the way people shop and the manner in which businesses communicate with their customers. We want to help businesses reduce their cost of doing business and families reduce household bills. The General Manager of Utilities assumes responsibility for strategic planning, oversight and technical coordination of Telecommunications and Energy products. The General Manager of Utilities establishes departmental objectives, policy and procedures with emphasis on service quality and reliability; directs daily operations of the department and coordinates departmental functions with other senior managers; provides reporting and analytics of department operations to the organization; Develops sales and product solutions and strategy to ensure effective integration of new products into The Cash Back App product suite; participates in product life-cycle planning and partner acquisition process; and reviews and integrates technology developments which will enhance the telecommunication/unified communications business. The Utilities Manager demonstrates the ability to develop new revenue streams, new products while ensuring a seamless customer experience in line with the values of The Cash Back App. Essential Position Duties • End to end Telco product management • Development of Energy channel • Energy channel management • New Business startup strategy and risk management • Customer Research and Competitor analysis • Project development • Integrated strategy planning and implementation • Operations Management • Development of product communications • Sales Channel training • Wholesale relationship management • Product innovation and research • Utility customer journey and communication management • Collections and payment management

Feedback from Leanne’s ex-colleagues