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Work Background
JoVESr. Product Manager
May. 2024Remote
JoVEProduct Manager - Platform
Jan. 2024 - May. 2024Remote
Decisiv, Inc.Product Manager Senior Lead
May. 2022 - Dec. 2023Remote* Spearheaded the productization of the Scheduled Maintenance module, successfully integrating it as a core module of the Fleet Portal.
* Managed a cross-functional team comprising of 4 developers, a researcher, and a designer, ensuring timely delivery and quality control.
* Utilized Design Thinking techniques to identify and address critical user pain points, enhancing product usability and acceptance.
* Served as the primary liaison managing internal stakeholders, effectively balancing team's needs with broader company objectives.
Decisiv, Inc.Product Manager
Oct. 2019 - May. 2022Remote* Championed the ideation and execution of the platform's first real-time notification system, dramatically reducing customer wait times from 9 hours to under 1 hour.
* Played a pivotal role in defining the structure of the inaugural Dedicated Team, setting a precedent for subsequent teams.
* Skillfully managed both internal and external stakeholders, ensuring alignment with company vision and customer needs.
* Employed problem-solving techniques to transform individual customer requirements into holistic platform solutions, optimizing user experience and product functionality. Decisiv Service Relationship Management delivers value to all commercial vehicles, equipment, and component and service event participants. www.decisiv.com
Philip Morris InternationalProject Leader IS
May. 2019 - Sep. 2019EcuadorTo provide visibility to both the Andean Cluster and Ecuador´s Management Team about the initiatives and projects of PMI's Information Services Department in Ecuador, identifying gaps in business processes and providing solutions leveraged in technological tools. Supporting on PMI´s Unsmoke Vision.
Decisiv, Inc.Remote Business Analyst
Jan. 2019 - Oct. 2019remote* Formulated comprehensive user stories in Gerkins format, aiding in clear communication of requirements and ensuring smoother development cycles.
Evaluar.comIT Project Manager
Feb. 2018 - Jun. 2019Quito, EcuadorEvaluar.com is the leading evaluation system in Latin America, that focuses on lightening the recruiters work, presenting an E-Recruitment solution that enables our costumers to create a profile and measure their candidates CV, Knowledge, Soft skills and meet them through a video interview, ranking the fittest for the position at the top. Amongst my responsibilities in Evaluar are:
- Roadmap administration,
- Agile Project Management, and
- Product Growth
ProvedatosCEO Levelap Software Factory
Jan. 2017 - Mar. 2018Quito, EcuadorLevelap Software is Grupo Provedatos Software Factory. It begun being an internal department of the company but because of its exponential growth, management decided to create a new company only for this type of projects.
Amongst my responsibilities, I was in charge of: - Human Resource Management
- Chief of Staff
- Head Project Coordinator
- Marketing and Sales
- Costumer Relations
Grupo ProvedatosInnovation Manager
Aug. 2015 - Dec. 2016Quito EcuadorGrupo Provedatos Chief of Innovation Projects
Head of New Businesses
Personalized Software Development Project Manager.
Human Resources
Marketing and Sales
International Project Lead
ProvedatosProduct Owner
Apr. 2014 - Aug. 2015QuitoAs a Product Owner in Grupo Provedatos, I worked as a leader for ERP´s Personalization Projects.
Working directly with costumers to create or edit the systems modules in order to make them work under their interests.
Long Run y OgylviCommunication Assistant
Jul. 2013 - Sep. 2013Madrid Area, SpainCommunication Internship:
Projects:
1. Revista Ecotrimad
2. Manual de Marca - La Vuelta, Tu Vuelta
3. La Roja - Selección de Panaderos de España
Amatrucks de Automotores AndinaCEO
Jan. 2012 - Mar. 2013aloag
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