Jesus Hoyos

CRM Coach @CX2Advisory

Influencer💸 Marketing✔️ ITBusiness Owner📝 Influencer or Blogger💼 C-level Executive👍 Sales & BizDevHead of GrowthExecutive CoachCRM managerPodcast Host🧨 ConsultingCMO🧮 Education✨ Business Owner

Jesus Hoyos is a highly experienced CRM Coach at CX2Advisory, a company dedicated to optimizing customer experiences. He is a recognized expert in his field, with a deep understanding of customer relationship management and its role in business success. Mr. Hoyos has built a career around helping businesses develop and implement effective CRM strategies, improving their customer operations (marketing, sales and service) and ultimately boosting their bottom line. His expertise spans a wide range of industries, and he has a proven track record in driving growth through CRM optimization. Jesus is passionate about sharing his knowledge and experience, and as a coach, he is committed to helping his clients achieve their business goals.

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Work Background

Advisory Board Member

WebblenAdvisory Board Member

Nov. 2020 - Dec. 2022Provide recommendations for managing the product, including improvements to user retention, based on Quarterly Advisor Briefings.

Advisory Board Member

Healthy-FindsAdvisory Board Member

Nov. 2020 - Dec. 2022Provide recommendations and strategic ideas based on Quarterly Advisor Briefings.

Principal Consultant

Jesus Hoyos - DBA CX2AdvisoryPrincipal Consultant

May. 2020Customer Engagement and Latin America advisory services. Independent Analyst, Influencer, and Subject-Matter Expert. (Active)

Primary Judge

CRMIdolPrimary Judge

Jan. 2011 - May. 2020Primary Judge for CRM Idol contest in the Americas which consists of the United States, Canada, South and Central America.

Co-Founder, Board Member

Social Media Club MéxicoCo-Founder, Board Member

Jan. 2009 - May. 2020Social Media Club Mexico Chapter. Organization dedicated in promoting Social Media Best Practices.

Owner

JesusHoyos.com, LLCOwner

Jan. 2007 - May. 2020South FloridaSpeaker, Influencer, Independent Analyst - CRM Industry in Latin America. Provide CRM expertise to vendors and customers in the areas of Social CRM, CRM Strategies and Best Practices. Speaker at many CRM events in the Americas.

Member

CRM Association, Atlanta ChapterMember

Jan. 2006 - Dec. 2008Member.

Vantive Production Support - Business Analyst

CitrixVantive Production Support - Business Analyst

Jan. 2006 - Dec. 2007Post-Production Support. Salesforce.com migration.

CRM Consultant

MassDigitalCRM Consultant

Jan. 2006 - Dec. 2007Social CRM and CRM Consultant for marketing projects.

CRM Delivery Director

SurebridgeCRM Delivery Director

Jan. 2005 - Jan. 2006CRM Delivery Director: Peoplesoft, Siebel

Chief Strategist - Founder

Solvis Consulting LLCChief Strategist - Founder

Jan. 2000AmericasCRM Consulting Services. I have been helping companies define and execute CRM strategies, including Marketing Automation, Operational CRM, social media and Social CRM. Some Industries: Banks, Auto, Education, CPG, Travel and Telcos. Technologies: Salesforce.com, SAP CRM, SAS MA, Radian6, Vertical Response, PS CRM and Siebel. (Active)

Regional Partner

Cambridge Technology PartnersRegional Partner

Oct. 1997 - Dec. 2000Delivery management of all CRM projects in the Latin American region

Sr. Consultant

Data CodeSr. Consultant

Jan. 1990 - Sep. 1997All hats - from developer to consultant, from sales rep to project implementation of many CRM projects in Latin America and United States

Requests

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