Jesus Hoyos is a highly experienced CRM Coach at CX2Advisory, a company dedicated to optimizing customer experiences. He is a recognized expert in his field, with a deep understanding of customer relationship management and its role in business success. Mr. Hoyos has built a career around helping businesses develop and implement effective CRM strategies, improving their customer operations (marketing, sales and service) and ultimately boosting their bottom line. His expertise spans a wide range of industries, and he has a proven track record in driving growth through CRM optimization. Jesus is passionate about sharing his knowledge and experience, and as a coach, he is committed to helping his clients achieve their business goals.More...
Adriana Olarte
Team Leas CRM, Customer Journeys and Social Media@Solvis Consulting LLC
Verified
I am a functional leader in the implementation of SCRM projects. I specialize in Marketing Automation, Social Media, data analysis, and applying these in digital ecosystems to achieve a 360º customer view. My expertise includes creating Social CRM strategies, digital strategies, and process flows within corporations.
I have participated in projects across Latin America for companies in the Education, Telecommunications, Mass Consumption, and Services sectors. Additionally, I am responsible for regional training and knowledge transfer of digital processes and platforms.More...