Fournos Bakery & Restaurant GroupGeneral Manager
Jul. 2017 - Aug. 2019Gauteng, South Africa · On-siteAs a key leader, of a team over 40 employees, I was entrusted with the management of both the bakery and restaurant operations, where my primary role entailed overseeing a broad range of responsibilities, including the development and implementation of marketing strategies, recruitment and training of restaurant staff, monitoring food quality standards, menu development, and ensuring optimal guest experience through personalised greetings and exceptional service delivery. Additionally, I was instrumental in driving wholesale sales growth by identifying new business opportunities.