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Network Power100+ people
Roles
๐งจ64%
Consulting
๐ธ49%
Marketing
โจ46%
Business Owner
Geos
๐บ๐ธ21%
United States
๐ฟ๐ฆ9%
South Africa
๐ฌ๐ง4%
United Kingdom
Work Background
APPETITE FOR SUCCESS LIMITEDPersonal Development Online and Life/Health Coach
Feb. 2020United Kingdom
WhitbreadRegional Operations Manager
May. 2013 - Feb. 2015Central NorthMulti-site manager with turnover of ยฃ32m p.a., leading team through internal and external cultural change and rebranding of a well-established pub/restaurant chain. Coach and mentor for top talent across all branded restaurant chains in Whitbread.
PizzaExpressRegional Manager
Jan. 2005 - Oct. 2013LondonLeading, developing and coaching team of Operations Managers, responsible for London restaurants. Co-facilitated Leadership and Development programme for key Managers. Project Manager of cross-function Kitchen/Food Management Efficiency, responsible for driving ยฃ2m savings for brand in two years.
Operations representative for cross-function Menu Development and Customer Service team, advising and liaising with key stakeholders.
Improved levels of engagement with restaurant teams through round tables, talent workshops and clear communication/implementation of company vision and values.
PizzaExpressHR Manager
Oct. 2000 - Sep. 2005UKResponsible for all Employment Relations, training and supporting operations and restaurant managers, advising board directors and senior management. Managed redundancy programmes, mediation and managing legal consultants, handling tribunals and group grievances.
PizzaExpressOperations Manager
Mar. 1995 - Oct. 2000East Anglia and MidlandsOperations Manager responsible for 16 sites. Developed 6 restaurant managers to Area Manager. Opened 6 restaurants in market towns.
PizzaExpressRestaurant Manager
Aug. 1993 - Sep. 1995Cambridge, York and LondonManaged Cambridge site, doubling turnover in 1 year through building team and focussing on quality. Opened York flagship restaurant, building team and establishing reputation of brand in the North of England.
Managed high volume lunch trade London city restaurant, improving standards and maximising covers in peak trading to grow sales.
- FreelanceWriter, Editor, Proof-reader
Sep. 1989 - Jan. 1992London, United KingdomWriting training manuals and information booklets, editing and proofing educational textbooks, sourcing illustrations/photos, and liaising with authors and publishers.