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Work Background
Bradley Investment CoVice President Operations
Jan. 2024United States · Remote*Portfolio management; operations related to commercial buildings & STRs. Responsibilities include and are not limited to accounting, finance, property management tasks, revenue generation, portfolio diversification, P&L management, etc.
*Improve occupancy rates using data driven decisions to optimize pricing, guest experience, satisfaction, repeat booking rate, & net rental revenue.
*Identify cost efficient with low barrier to entry to drive visibility & conversion on third-party rental platforms and new revenue channels. (ie: Airbnb) *Develop marketing materials to boost engagement, guest experience, repeat guests.
*Source, build and maintain relationships with key vendors; handyman, cleaning crew, HVAC, etc.
*Implement efficient maintenance and cleaning schedules to ensure properties are well-maintained and attract positive reviews and repeat guests.
*Utilize data analytics to make informed decisions on pricing, promotions, and guest preferences to optimize revenue.
*Foster positive relationships with tenants/STRs, vendors, and partners to create a welcoming and harmonious rental environment.
*Stay updated on industry trends and regulations to adapt strategies and operations for long-term success with minimal risk.
FlyhomesHead of Inside Sales
Jan. 2022 - Sep. 2023*Advise C-level executives as a member of the GTM leadership team on top of funnel growth *Overseeing inside sales with a $40M P&L, emphasizing process & operational improvements to drive growth & execute strategy & financial plan.
*Consistent & tight cross-functional alignment with product, marketing, brokerage/mortgage sales teams to gain alignment and execution of financial plan.
*Identified low-hanging fruit to drive immediate productivity; created sales playbook with process & procedures. Resulted in an avg. +130% RPR in the first 90 days.
*Top of funnel growth and conversion; took initiative to design and scope product experimentation. Results: +106% conversion over 60 days.
The RealRealSenior Director, Head of Vendor Sales
Oct. 2020 - Dec. 2021
YelpDirector, Enterprise Sales, Yelp Waitlist
Sep. 2017 - Oct. 2020San Francisco Bay Area
YelpDirector of Sales
Jul. 2014 - Sep. 2017San Francisco
YelpAssociate Sales Director
May. 2013 - Jul. 2014
YelpSenior Sales Manager
Jan. 2013 - May. 2013San Francisco Bay Area
YelpSales Manager
Jan. 2011 - Jan. 2013San Francisco, Ca
YelpAccount Executive
Sep. 2009 - Dec. 2010San Francisco Bay AreaMake a high volume (80+) outbound sales calls to small local businesses, daily. Educating clients on value and power of Yelp online ads. Build and sustain relationships with potential clients, helping them grow through different online advertising programs. Strong organizational skills to both build and maintain pipeline, responsible for all my own opportunities. Responsible for full sales sales cycle, from prospecting to close. Consistently hit and surpass monthly quotas and targets.
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