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Network Power500+ people
Investor & VC
United States
Work Background
Vice President of Customer Success
Beyond Codes Inc.Vice President of Customer Success
Oct. 2022Vancouver, British Columbia, Canada1. Leading a team of client partners and farmers for our clients globally. 2. Responsible for Customer retention and ensuring that customers continue to use our services & renew. 3. Responsible for ensuring that customers are satisfied with our services. Regularly check in with customers to assess their satisfaction levels and take steps to improve them. 4. Responsible to analyze customer data to identify trends and opportunities for improvement. Use the data to develop strategies that increase customer satisfaction and retention.
AVP, Business Development - North America
Beyond Codes Inc.AVP, Business Development - North America
May. 2019 - Feb. 2023Vancouver, Canada Area
AVP Demand Generation
Beyond Codes Inc.AVP Demand Generation
Jul. 2018 - May. 2019Chandigarh Area, India
Delivery Manager
Beyond Codes Inc.Delivery Manager
May. 2016 - Jul. 2018Chandigarh Area, India• Leading the team of Account Managers, Lead Generation Executives and Insides Sales Executives. • Business Development/Lead Generation/People Management/P&L Accountability/ Client Engagement/ Inside Sales & Operations • Client Acquisition & Engagement • Strategic Consulting, including business plan & sales strategy development. • Training
Account Manager Business Development
Beyond Codes Inc.Account Manager Business Development
Aug. 2015 - May. 2016Chandigarh Area, India B2B Appointment Setting, Lead Generation, Market Research / People Management  Build and maintain strong, long-lasting Customer Relationships  Approaching Decision Makers and maintaining relationships for current and future business • Team Management • Client acquisition • C-level Interaction • Business Development and Lead Generation • Demand Generation • Trainings • Sales Intelligence • Fixing Appointments
Assistant Manager Business Development
Beyond Codes Inc.Assistant Manager Business Development
Feb. 2012 - Jul. 2015Chandigarh Area, IndiaBeyond Codes is a Lead and Sales Generation Company with multiple offices in US and India.We have helped many top, mid-size and start-up business ventures in Lead Generation, Fixing C level appointments, Lead Nurturing, Sales Intelligence Research, Account Management and in seeking RFP information across various industries in the US. Responsibilities Includes: • Account management • Approaching decision makers and maintaining relationships for current and future business • C-level Interaction • Client acquisition • Business Development and lead generation • Strategic Consulting, including business plan & Sales Strategy Development • Market Research/Analysis and Understanding Industry Trends
Onsite Consultant
eTouch SystemsOnsite Consultant
Mar. 2017 - Oct. 2017Fremont, CA
Authorized Independent Distributor - ID No. W2192163
HerbalifeAuthorized Independent Distributor - ID No. W2192163
Sep. 2013 - Sep. 2014Patiala Area, IndiaHERBALIFE a global nutrition company that has helped people pursue a healthy, active life since 1980. Our nutrition, weight-management and personal care products are available exclusively through our more than 2.3 million independent Distributors in more than 80 countries.
Customer Care Executive
IBM Global Process ServicesCustomer Care Executive
Dec. 2010 - Apr. 2011
Customer Care Executive
WWS Sky Shop Pvt LtdCustomer Care Executive
Mar. 2009 - Aug. 2010Chandigarh Area, IndiaWorked as C.C.E at WWS Sky Shop for 18 Months.
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