Years of experience: 10
Call CenterCustomer Support RepresentativeBusiness OwnerGraduate StudentAssistantPersonal Assistant
Trust Score
Exceptionally trusted; proven professional excellence.
Ashley's Career Path
Sep. 2024 -Present
TaskUsUI/UX Content Analyst
New Braunfels, Texas, United StatesI help improve an AI-powered search tool by reviewing and grading search results to ensure they are accurate, relevant, and easy to understand. My work helps refine how the system responds to users, making it more effective over time. Duties for the most recent project:
- Review and rate search results based on relevance, clarity, and usefulness.
- Work through a queue of random user searches...
Sep. 2022 -Jul. 2024
Qdoba Restaurant CorporationChat Support Specialist
San Diego, California, United States- Managed daily email correspondence, responding to 100 emails per day within established quotas.
- Created standardized email templates to enhance team communication efficiency.
- Updated and maintained mailing list accuracy to support effective outreach efforts.
- Conducted research and retrieved receipts as needed. - Facilitated interdepartmental communication by promptly forwarding releva...
Apr. 2022 -Sep. 2022
PreviewFirst3D Matterport Photographer
San Diego, California, United States- Commuting to clients on site and representing PreviewFirst in a professional manner
- Operating a capture platform to create a 3D version of any physical space, assisting the company to capture new clients and grow the business
- Being on the forefront of technology adoption by uploading and editing property scans
- Maintaining and taking responsiblility for all company equipment
- Communic...