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Work Background
Fem T3ch (Formerly Crypto Babes)Head of Events
Nov. 2023Greater Toronto Area, CanadaIn my current role as the Head of Events for FEM T3CH, previously known as CryptoBabes, our primary objective is to empower women in their journey into the Web3 and Blockchain domains. We are steadfastly committed to bridging the knowledge gap by providing comprehensive education on these technologies and empowering women to embrace their potential as inspirational figures while confidently navigating their professional paths within the blockchain industry. Collaboratively, our team disseminates insights on various projects, encompassing DeFi, cryptocurrencies, and avenues for career advancement.
Investing For BeginnersBlockchain Educator
May. 2022 - May. 2023I am a speaker specializing in Blockchain, DeFi, Crypto, and NFT topics, entrusted with the organization of live events. My responsibilities span from branding and marketing to agenda scheduling and catering arrangements. I employ the ELI5 concept, adeptly breaking down intricate information into easily understandable terms for diverse audiences. May 14, 2022 | Back to Financial Basics: Stock Investing & Crypto 101
- Collaborated with Jeff A.D. Martin & Damar Walker April 29, 2023 | Investing for Beginners
- Collaborated with Jeff A.D. Martin. Guest Speaker: Anthony Gordon (Lawyer & Financial Planner) - Topics Covered During Event: A. Stock Market Investing for Beginners
B. Blockchain Technology for Beginners
C. Growing & Running Your Finances Like A CEO
TranscomTechnical Onboarding Manager (Nesting)
Aug. 2021 - Sep. 2023As a Technical Team Manager at Apple, I have overseen the successful onboarding of more than 900 advisors over 24 months. Throughout this time, I have had the pleasure of guiding and shaping their transition from training to active production, prioritizing behavioural coaching and fostering their unique potential.
TranscomTechnical Team Manager (Production)
Jun. 2021 - Aug. 2021As a Technical Team Manager, I supported a team of over 30 advisors dedicated to providing technical support for iOS and macOS products, ensuring seamless production operations.
TranscommacOS Technical Support
Mar. 2021 - Jun. 2021
TranscomiOS Technical Support
Sep. 2020 - Mar. 2021
LiveWell Mortgage PlusMortgage Professional (Agent)
May. 2019 - Mar. 2020Pickering, Ontario
SayABCEnglish Educator
Apr. 2019 - Apr. 2020I had the privilege of instructing young adolescents who resided in Beijing, China, the English language acquisition through engaging PowerPoint presentations.
KivifyProduct Specialist
Mar. 2018 - Sep. 2020In my role as a product specialist, I have undertaken the following responsibilities: - Collaborated closely with cross-functional teams to formulate MVP (Minimum Viable Product) roadmaps, and implement strategies.
- Utilized metrics analysis to inform product development decisions and provided valuable insights for prioritization, advocating for user-centric approaches.
- Conducted user training sessions for new system enhancements and maintained clear communication channels to provide progress updates to key stakeholders and executive leadership.
KG Freedom EnterpriseChief Executive Officer
Jan. 2018 - Jan. 2023KG Freedom Enterprise operates as a sole proprietorship with a mission to enhance financial literacy among Canadians. - Provided comprehensive instruction to students on improving their credit scores, enabling access to up to $200K in unsecured credit.
- Implemented expertise in Blockchain technology to integrate cryptographic principles into the realm of Decentralized Finance (DeFi).
Ultimate Mortgage and Finance Solutions Inc.Mortgage Professional (Agent)
May. 2016 - Mar. 2018Richmond HillIn my role as a mortgage professional at Ultimate Mortgage & Finance Solutions Inc., I had the opportunity to collaborate with and learn from esteemed mentors Anthony Quintieri & Daniel Char. My approach involves meticulously gathering pertinent information to tailor solutions to the individual needs of my clients. I offer comprehensive advice on debt management and various mortgage financing options, ensuring that each client receives personalized guidance. Whether it's rebuilding or maintaining credit scores, I am dedicated to working closely with clients, investing the time and effort needed to achieve their financial goals. I aim to serve as a trusted advisor, guiding clients through complex financial decisions and implementing plans that align with their unique circumstances and aspirations.
Toronto HydroClaims Analyst
Sep. 2015 - Jul. 2018Toronto, Canada AreaSeptember 2015 - January 2016: Claims Administrator Co-op Role
During my tenure as a Claims Administrator at Toronto Hydro, I meticulously reviewed all incoming damage claims against the company's properties. Upon receipt of all necessary documentation, I conducted thorough reviews and issued standard letters to obtain insurance adjuster details. January 2016 - April 2016: Return to Seneca College to Complete B.Comm Business Management Degree May 2016 - July 2018: Claims Analyst Full-Time Role
In my capacity as a Claims Analyst at Toronto Hydro, I assumed a broad range of responsibilities, primarily overseeing the Street Lighting Department. This entailed managing all aspects of damaged street lighting claims, including correspondence distribution to involved parties and collaborating with key stakeholders to ensure timely collection of evidence for claims recovery.
Financial Debt Recovery Limited (FDR)Outbound Collections Agent
Jul. 2014 - Sep. 2014Richmond Hill, ONDuring a summer break from my Bachelor of Commerce - Business Management program, I sought employment opportunities to maximize my time away from post-secondary studies. Following an interview with Lucas Papeo and Leeann Tunzi, they recognized my capabilities and welcomed me to contribute my expertise to their organization. In my role as an outbound collections agent specializing in debt recovery, I strategically utilized my time by conducting trace work on each account, effectively identifying and obtaining appropriate contact information for clients. Additionally, I proficiently managed collections of past-due payments and adeptly directed inbound calls to the relevant agents or members of our management team.
MJR Capital Services Inc. Outbound Collections Agent for President's Choice Financial
Feb. 2012 - Jan. 2013Markham, ONMJR Collection Services Ltd. has undergone a name change and is now identified as MJR Capital Services Inc. During my tenure as an outbound collections agent at MJR Capital, representing President's Choice Financial, I diligently pursued past-due debts ranging from one to six months delinquency. Progressing within the company, I was entrusted with a higher campaign tasked with collecting debts exceeding $20K. Additionally, I assumed a role in training fellow agents on collection laws, procedural intricacies, and effective strategies. Given MJR Capital Services Inc.'s exclusive offering of full-time employment, I decided to resign to pursue further education at Seneca College.
VoxdataOutbound Sales Agent for RBC Insurance
Jun. 2011 - Feb. 2012North York, ONIn my role as an outbound sales agent at Voxdata, I was responsible for promoting and selling insurance products representing the Royal Bank of Canada.
Greenwich AssociatesInterviewer, Assistant Supervisor
Aug. 2008 - Jun. 2011North York, ONGreenwich Associates underwent two previous name changes before adopting its current identity. Initially known as Consumer Contact, the company rebranded as Corsential in 2011 and eventually evolved into Greenwich Associates. My journey at Greenwich Associates commenced as an interviewer at the North York location. Through consistently surpassing daily quotas, I garnered recognition from three esteemed individuals: Don-Antonio Andrew, Corina Demotte, and Ali Tahir. Their mentorship provided me with opportunities for growth and the refinement of my supervisory skills. Unfortunately, in December 2009, I relocated to the Scarborough location, bidding farewell to the exceptional team we had cultivated. Upon transitioning to the new location, I seamlessly integrated my strong work ethic, adapting to new policies and procedures.
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