Katrina Greaves, a distinguished Manager of Customer Success, has consistently driven exceptional client satisfaction and retention rates, achieving a remarkable 98% customer satisfaction rates. Under her leadership, her team successfully completed Nesting and within 2 months of joining production was promoted. Katrina spearheaded a strategic initiative that streamlined onboarding processes, reducing time-to-value by 89% and significantly boosting customer satisfaction scores. Her innovative approach and dedication to customer-centric solutions have positioned her as a thought leader in the industry, regularly invited to speak at international customer success conferences.More...
Christen Thomas
Business coach, Growth Planner, Mentor, Sales Manager, Trainer, Productivity Coach, Business Analyst@Self Employed
Verified
Christen Thomas is a highly experienced and dynamic professional offering a wide range of services including business coaching, growth planning, mentoring, sales management, training, productivity coaching, and business analysis. As a self-employed entrepreneur, she brings a wealth of knowledge and expertise in various aspects of business development and management. Her work is centered on helping businesses maximize their potential, increase productivity, and achieve their growth objectives. She leverages her skills to provide personalized solutions that address the unique needs of each client. Her comprehensive approach to business improvement, combined with her commitment to excellence, makes her a valuable asset for businesses looking to thrive in today's competitive market.More...