Luiza Mae Ceña is a highly skilled Quality Assurance Analyst with a proven track record in ensuring that products meet established standards and specifications. She excels in identifying issues, conducting thorough analysis, and implementing corrective actions. With her strong attention to detail and excellent problem-solving skills, she plays a crucial role in maintaining the high-quality standards of products. Her expertise includes software testing, process improvement, and regulatory compliance, contributing significantly to the overall efficiency and productivity of the company.More...
Sebastian Caba
Sales Specialist@Bolt
Verified
Sebastian Caba is a highly skilled Sales Specialist at Bolt, a transportation company. He is responsible for driving sales growth, managing key accounts, and developing new business opportunities. With a strong background in sales and business development, Sebastian has a proven track record of exceeding sales targets and contributing to the company's overall growth. His excellent communication and negotiation skills, coupled with his ability to build strong relationships with clients, make him a valuable asset to the Bolt team.More...
Sophia Manabut
Operations Director@TDCX
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Sophia is the Operations Director at TDCX, where they spearhead strategic initiatives to enhance operational efficiency and drive sustainable growth. With over a decade of experience in process optimization and team leadership, Sophia has successfully implemented innovative solutions that have increased productivity by 30% across multiple departments. Known for their collaborative approach and data-driven decision-making, Sophia has cultivated a culture of continuous improvement and excellence within the organization.More...
Kharisma (Nina) Hanindhita
Line Manager@TDCX
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Saverio Minervini
Operations Manager@TDCX
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Ferry Kurniawan
CEO office & Technical PM@Sermorpheus
Verified
Customer-obsessed Delivery Leader with a vision to scale solutions that create real business impact.With 12+ years' experience across SaaS, CRM, content ops, and digital infrastructure, I help businesses deliver better — faster. From running high-performing BPO teams to launching Salesforce implementations and leading Web3 product delivery, I specialize in bridging product, client needs, and operational excellence.
My vision is to grow into a VP of Delivery or Solutioning who builds scalable, cross-functional teams and drives growth by turning client pain points into repeatable, profitable solutions.More...
Jonker Elyah Einstein Koagouw
Advisor II, Senior Social Media Analyst@concentrix Malaysia
Verified
A native Indonesian who worked as a multilingual agent in Thailand and the Philippines and F&B management in Malaysia and Indonesia. Well-adapted to various environments, tasks, colleagues, places, circumstances, and challenges, including highly adept at multitasking, deadlines, and leadership. Consumer experience-oriented and problem-solving mindset with a great passion for interhuman communicative approach. Heed to policies and targets to aim for the best resolution. Integrity, Trust, Performance, Initiative, and Courage are the core values to live on. Recently he was working as a Concentrix agent in Malaysia for various clients. In 2022, he was assisting the government of North Minahasa Regency in implementing the first stage of smart city applications, especially about the super apps for the tourism aspect in the Special Economic Zone – Super Priority Destination (KEK-DSP) Likupang as regulated by the Indonesian government.
He has a huge interest in the F & B business and wants to open a small eatery to cater his hobby and passion. During his sabbatical office job, he was an F&B consultant for several restaurants.More...
Nor Nabila Tasha Ishak
Team Leader@GX BANK BERHAD
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Nor Nabila Tasha Ishak, as the Team Leader at Wise Payments Malaysia, successfully oversees and coordinates various tasks within the company. Her role includes managing team operations, driving performance, and ensuring customer satisfaction. With her strong leadership skills, she ensures the team achieves its goals and delivers high-quality payment solutions. She plays a crucial role in improving the company's efficiency, productivity, and profitability by implementing strategic plans and maintaining a posMore...
Kristen Damas
Training Manager Operations@Teleperformance Malaysia
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Kristen Damas is the Training Manager Operations at Teleperformance Malaysia, where she leads a dynamic team to enhance employee performance through innovative training solutions. With over 8 years of experience in the customer service industry, Kristen excels in developing tailored programs that drive operational excellence. Her passion for continuous learning and improvement has significantly contributed to the company's success in the region. Outside of work, Kristen enjoys hiking and exploring diverse cultures.More...
Wan Ting Huang
Self-employed@Femme Elegante Pte Ltd
Verified
-Taiwanese fluent in English and Mandarin, with experience in Taiwan, Shanghai, and Dubai.
-Able to adapt communication styles to suit different regional and cultural backgrounds, ensuring
effective customer support.
-Proven ability to establish and maintain long-term, trusting relationships with high-net-worth individuals
and VIP clients, delivering personalized service to enhance loyalty.
-Adept at in-depth analysis of issues to identify root causes and provide effective solutions, particularly
in resolving complex challenges.
-Skilled at understanding client needs and offering customized solutions, resulting in high-value
transactions such as million-dollar transactions.
-Ability to collaborate with diverse teams to resolve technical and policy issues, gather user feedback to
improve services, and streamline workflows.More...
Navia Samugamsenderam
Regional Customer Success Manager@SEDNA
Verified
Navia Samugamsenderam, as the Regional Customer Success Manager at SEDNA, has consistently driven remarkable growth and customer satisfaction across the Asia-Pacific region. Under her leadership, the customer retention rate soared to an unprecedented 98%, setting a new benchmark within the company. She spearheaded the implementation of a groundbreaking client feedback system, resulting in a 35% improvement in service delivery efficiency. Navia's innovative strategies earned her the prestigious SEDNA Excellence Award in 2022, recognizing her as a pivotal force in transforming customer engagement.More...
Hazel Sumadero
Customer Support Professional
Verified
Accomplished customer support professional with over 12 years of experience in enhancing user satisfaction and operational efficiencies in diverse sectors, notably e-commerce, trust and safety, and technical support. Proven track record in managing fraud prevention operations, leading teams, and providing expert guidance to ensure the highest level of service quality.More...
Andres Felipe Agamez Gomez
Human Resources & Recruitment Manager@One Way LC
Verified
As an accomplished Human Resources and Recruitment Manager at One Way LC and with a proven track record of success in the human resources field, with a particular focus on recruitment and talent management. I bring a strategic approach to HR, aligning people strategies with business goals to drive performance and growth. In addition, a strong people skills and deep understanding of organizational dynamics makes a valuable asset to the One Way LC team. With a keen eye for identifying talent and a passion for fostering a positive and productive work environment, I continue to contribute significantly to the success of the company.More...