Years of experience: 12

Call CenterITC-level ExecutiveCall Center SupervisorCustomer ServiceCustomer Success Manager

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Ferry's Career Path
CEO Office & Technical PMJan. 2024 -
Present
SerMorpheusCEO Office & Technical PM
Jakarta Metropolitan Area• Spearheaded end-to-end delivery of fiat-to-crypto infrastructure, enabling direct wallet purchases via Crypto and IDR integration. • Scaled the platform to 95,000+ transactions with $3.7M+ USD in volume, serving 19,000+ active users across Indonesia. • Delivered blockchain integration in several Networks, e.g: ERC20, ARB, OP, SOL, etc. thus expanding user accessibility and on-chain liquidit...
Technical Project ManagerDec. 2022 -
Apr. 2024
SerMorpheusTechnical Project Manager
Jakarta Metropolitan AreaWorking as technical project manager in Web3 based startup that responsible in leading cross-functional teams in the planning, execution, and delivery of complex projects in the decentralized space. Key achievement & Responsibilities: • Managed a team of 10 developers, designers, and QA engineers, ensuring effective communication and collaboration throughout the project lifecycle. • implement...
Service Delivery ManagerOct. 2021 -
Dec. 2022
PT. Trimitra Sistem SolusindoService Delivery Manager
Jakarta Metropolitan AreaWorking at one of Salesforce.com Reseller & Implementation Partner in Indonesia. Collaborating with Salesforce’s Account Executives and Solution Engineer to Identify deals, deliver, and support SaaS implementation to client and its end user. Key Responsibilities: • Client Relationship Management • Program & Project Management • Resources & Financial Management • Solution Architecture • Depart...

Ferry's Posts

  • How I can help you

    • Manage projects effectively • Advise on best practices • Complete Salesforce suite available • Review project scope • Provide tailored quotations

  • People I am looking for

    - SMB - Startup - Solopreneur that want their Projects Managed, Salesforce set up, and others that want to collab with.

  • Experience & Cases

    • Delivered Salesforce implementation • Clients include: - Small businesses - Startups - Solopreneurs

  • How to contact

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