Years of experience: 11

Food ManufacturingMalaysia๐Ÿ”ฅ Startup Founder๐Ÿ’ธ Marketing๐Ÿ—ฟ HR๐Ÿงจ Consulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Nor Nabila Tasha's Career Path
Team ManagerJan. 2024 -
Present
GX BANK BERHADTeam Manager
Malaysia, Petaling JayaManaging the team Oversees daily operations to ensure departmentโ€™s SLA meets
Customer Support Team Lead (APAC)Sep. 2022 -
Jan. 2024
WiseCustomer Support Team Lead (APAC)
Malaysia, Kuala Lumpur- Lead a customer support team of 15 in APAC region (KL office) to streamline inquiry and complaint management, driving operational excellence and customer satisfaction. - Motivate and guide the customer support team, fostering a culture of continuous improvement and resilience. - Devise customer feedback analysis strategies to identify service gaps and implement targeted training interventio...
CaregivingJun. 2022 -
Sep. 2022
Career BreakCaregiving
Federal Territory of Kuala LumpurAmidst the challenges posed by the COVID-19 pandemic, a significant life event unfolded. In summary, I embarked on a break to assume the role of a caregiver for my mother, who was recuperating from post-COVID complications that eventually led to the diagnosis of a heart condition, exacerbated by pre-existing health conditions. I learned a lot how to take care of an elderly that requires physi...

Nor Nabila Tasha's Posts

  • About myself

    ๐Ÿ‘‹๐Ÿป Iโ€™m in a leadership role (mid) 5 years ๐Ÿ–‡๏ธ Background in FinTech, Forex, Insurance, Banking, Telecommunications ๐Ÿ”ฅ Love to explore knowledge & open to any opportunities โ˜•๏ธ Coffee, black no sugar

  • Interesting topics

    ๐Ÿ‘‰๐ŸปLeadership ๐Ÿ‘‰๐ŸปImproving efficiency, productivity, and profitability by implementing strategic ๐Ÿ‘‰๐ŸปFinancial interest ๐Ÿ‘‰๐ŸปContinuous improvement by learning (and up skill)

Responded by 12 people
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  • How I can help you

    As a team leader, I efficiently manage a team and oversee daily operations. With 6 years of leadership experience in FinTech, Banking, and Forex, I bring proven expertise in guiding teams towards success.

  • People I am looking for

    Seeking partnerships with startups and established firms to leverage my leadership skills and industry insights for mutual growth and innovation.

  • Experience & Cases

    - 6 years in leadership, middle management - Startup expansion experience - FinTech, Banking, Forex - Managed and coached agents (grow as Team Leader, Trainer) - Reduced backlogs by 30%+ - Previous Employer: WISE, CIMB BANK, FOREX (Broker)

  • How to contact

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