Years of experience: 11

Food ManufacturingMalaysia🔥 Startup Founder💸 Marketing🗿 HR🧨 Consulting

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Nor Nabila Tasha's Career Path
Team ManagerJan. 2024 -
Present
GX BANK BERHADTeam Manager
Malaysia, Petaling JayaManaging the team Oversees daily operations to ensure department’s SLA meets
Customer Support Team Lead (APAC)Sep. 2022 -
Jan. 2024
WiseCustomer Support Team Lead (APAC)
Malaysia, Kuala Lumpur- Lead a customer support team of 15 in APAC region (KL office) to streamline inquiry and complaint management, driving operational excellence and customer satisfaction. - Motivate and guide the customer support team, fostering a culture of continuous improvement and resilience. - Devise customer feedback analysis strategies to identify service gaps and implement targeted training interventio...
CaregivingJun. 2022 -
Sep. 2022
Career BreakCaregiving
Federal Territory of Kuala LumpurAmidst the challenges posed by the COVID-19 pandemic, a significant life event unfolded. In summary, I embarked on a break to assume the role of a caregiver for my mother, who was recuperating from post-COVID complications that eventually led to the diagnosis of a heart condition, exacerbated by pre-existing health conditions. I learned a lot how to take care of an elderly that requires physi...

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