A dynamic and accomplished Senior Project Manager, bringing over nine years of dedicated experience to leading intricate projects within the Billing Systems and Platforms domain. Proven expertise includes spearheading the rapid and precise implementation of Ethernet services, adeptly managing cross-functional teams and external vendors, and proactively addressing service delivery impediments. Possesses strong communication and stakeholder management abilities, consistently delivering projects that meet stringent deadlines, budgetary constraints, and quality benchmarks.More...
Dave Wills
Customer Experience Consulting Manager
Verified
Dave Wills is an accomplished Customer Experience Consulting Manager with over 25 years of experience in the industry. He is known for his ability to enhance customer satisfaction and loyalty by developing and implementing effective customer experience strategies. Dave holds a Bachelor's degree in Marketing, which has equipped him with the necessary skills and knowledge to excel in his role. Prior to his current position, he has held various managerial roles in customer service and operations, which have honed his leadership skills and his ability to deliver results. Dave is passionate about improving customer experiences and enjoys using his expertise to help businesses flourish. His innovative approach to customer experience management has earned him recognition in the field.More...
Jeff Evans
Customer service specialist
Verified
Executive Summary:
Jeff Evans, as a Customer Service Specialist, has successfully managed to improve customer satisfaction rates and loyalty through his excellent communication and problem-solving skills. He has a proven track record of handling customer inquiries, complaints, and providing appropriate solutions in a timely manner. His ability to understand customer needs and his proficiency in using customer relationship management software has significantly contributed to the company's customer retention strategies. He is also known for his ability to train and mentor new staff, ensuring they uphold the company's high standards of customer service. His next focus is on leveraging digital platforms to further enhance customer experience and satisfaction.More...
Enero McKee
CYBER Security Architect@MCKEE2SUCCESS
Verified
Enero McKee, with 20 years of leadership and extensive hands-on experience, specializes in Risk Management, Security Architecture, Incident Response, Engineering, Vulnerability Management, Security Assessment, and contingency planning. He excels in information security, operation security, and information assurance, and has led teams in training, development, and technical information processes.More...
Charles McKnight
VoIP Engineer@Lumen Technologies
Verified
Seth Gomez
Sales and Service Professional@Lumen Technologies
Verified
As Seth Gomez, Sales and Service Professional at Lumen Technologies, my achievements include consistently exceeding sales targets, maintaining excellent customer service ratings, and implementing effective sales strategies that boosted company revenue. I've also successfully managed key accounts and established strong relationships with clients, leading to repeat business. I've been recognized for my ability to troubleshoot and resolve customer issues, resulting in increased customer satisfaction. Additionally, I've contributed to product development by providing valuable customer feedback.More...
Lamont Brooks
Manager Solution Architecture@Lumen Technologies
Verified
Andrew Hufman
I&r tech@Lumen Technologies
Verified
I work hard and trying to be better. I have worked in telecom for many years. Data cable networking. Machining, wharehouse work and packagingMore...
Siva Kandasamy
Software Engineering Manager@Lumen Technologies
Verified
Lumen Technologies has had a successful quarter with significant growth in its software solutions. The software engineering team, under the leadership of Siva Kandasamy, has played a pivotal role in this success. With the launch of multiple software products and the implementation of agile methodologies, the team has improved efficiency and productivity.
The team has also successfully reduced software bugs and improved user experience. The upcoming quarter will focus on developing AI-driven software solutions and enhancing cloud computing capabilities. Additionally, a continued emphasis on staff training and development will ensure the team is equipped with the latest skills and knowledge in the rapidly evolving tech industry.
Despite the challenges posed by the pandemic, the team has adapted well to remote working conditions, maintaining high levels of collaboration and communication. Moving forward, the goal is to continue driving innovation, improving software quality, and exceeding customer expectations.More...
As a seasoned operations manager, I bring big-business expertise to smaller enterprises. Whether your business needs a full-scale setup or just a few critical reports, I've got you covered.
-Crunching Business Analytics -Crafting Business Plans -Envisioning Strategic Directions -Sculpting Sales Strategy -Financial Reporting -Balancing the Books -Building Websites -Streamlining Operations Systems & Processes -CRM Onboarding & Setup -Designing Presentations -Social Media Strategy -Offering Full Project Management from A to Z -Providing Regular Check-ins for Open Communication and SatisfactionMore...
Brenda Schmitt
Lead Data Analyst@Lumen Technologies
Verified
Imran Hussain
SEO Consultant@Lumen Technologies
Verified
Technically savvy digital marketing professional with knowledge and expertise in SEO, digital analytics, decision support and e-commerce best practices to help build and grow the earned media channel.More...
Hunter Reed
Account Manager
Verified
Hunter Reed is a dynamic Account Manager with over 25 years of experience in the tech industry. Specializing in client relations and strategic account growth, Hunter has successfully managed portfolios exceeding $5 million. With a passion for innovation, he consistently implements creative solutions to enhance customer satisfaction. Outside of work, Hunter enjoys hiking and photography, capturing the beauty of any ocean.More...
Amanda Timmons
Principal Consultant@ALT Media Lab
Verified
Change agent with a track record for delivering triple digit results on time and under budget.More...
Tom Bunten
Founder and CEO@Entourage Connection Corporation
Verified
Tom Bunten stands as a towering figure in the realm of software and hardware sales, boasting an illustrious career that spans three decades. With a remarkable track record of driving success, Tom has left an indelible mark in both public and commercial enterprises. His expertise encompasses Customer Success, Customer Retention, New Sales, Vendor Management, and Digital Transformation.More...
Wellington Cavalcante Macedo
Network Engineer Specialist@Cirion Technologies
Verified
Wellington Cavalcante Macedo is a highly skilled Network Engineer Specialist at Cirion Technologies. He is responsible for the design, implementation, and troubleshooting of network systems within the company. His expertise includes network security, server management, and system integration. Macedo has proven his ability to manage complex projects, ensuring that all network systems are running efficiently and securely. His knowledge in the latest network technologies and his problem-solving skills make him a valuable asset to the Cirion Technologies team.
In addition, with over 20 years of experience in English teaching and language consulting, I have dedicated my career to helping individuals and organizations achieve their communication goals. As an ESL (English as a Second Language) consultant, I have designed and delivered tailored language programs, ensuring students and professionals gain confidence and fluency in English. Additionally, I have 12 years of expertise in English translation, bridging linguistic gaps for diverse clients.More...
Christopher West
Customer Experience Strategist
Verified
Christopher West is a seasoned Customer Experience Strategist with a proven track record of implementing effective customer experience strategies in various industries. He has honed his skills over the years, mastering the art of maximizing customer satisfaction and loyalty. Christopher holds a Bachelor's degree in Business Administration and has further enriched his knowledge with numerous professional courses in customer relations. His expertise lies in creating a seamless and impactful customer journey, understanding customer behavior, and leveraging data insights to improve customer interactions. Christopher's strategic vision and innovative approach have consistently led to the successful transformation of customer experiences, leading to enhanced business growth and profitability.More...
Thomas Kay
Fractional Chief Revenue Officer@Efficio Advisors
Verified
’m drawn to fractional roles because they allow me to bring strategic focus and impactful results to multiple organizations, leveraging my expertise in revenue growth, smart technologies, and sustainable solutions. This structure aligns with my passion for solving complex challenges across industries while maintaining flexibility to engage in multiple initiatives. It also ensures that my advisory experience and insights stay sharp by working across diverse environments and business models.More...