Passionate about digital storytelling and building online communities, I’m a fast learner eager to bring fresh creativity and strong organizational skills to a Social Media Management role. While I may not have formal experience, I’ve spent time studying social trends, content strategies, and engagement techniques—and I’m ready to turn that knowledge into action. I’m excited to grow with a team where I can contribute ideas, adapt quickly, and help elevate a brand’s online presence.More...
April Moore
Data analyst@TriWest Healthcare Alliance
Verified
April Moore, as a Data Analyst at TriWest Healthcare Alliance, your role is pivotal in interpreting data and analyzing results using statistical techniques. Your responsibilities include developing and implementing data analyses, data collection systems, and other strategies that optimize statistical efficiency and quality. You are tasked with acquiring data from primary or secondary data sources and maintaining databases. You also identify, analyze, and interpret trends or patterns in complex data sets and work closely with management to prioritize business and information needs. Your work directly impacts the company's decision-making processes, ensuring that they are data-driven and informed.More...
Ignacio Schauricht
Operations Manager
Verified
Ignacio Schauricht is an accomplished Operations Manager with extensive experience in overseeing day-to-day operations in varied industries. He has a proven track record of developing effective operational strategies, managing cross-functional teams, and driving process improvements. His expertise lies in streamlining operations and enhancing productivity while ensuring a high level of customer satisfaction and team engagement. Ignacio holds a bachelor’s degree in Business Administration and is known for his strong analytical skills, strategic planning, and exceptional leadership abilities. He is committed to fostering a positive work environment and achieving business objectives.More...
Alexia Fierro
Team Manager@Alorica
Verified
Alexia Fierro is a highly skilled and experienced professional with a strong background in business development, project management, and strategic planning. She has a proven track record of leading teams to success, driving business growth, and implementing effective solutions to complex problems. Alexia possesses excellent communication and interpersonal skills, making her a great leader and team player. Her expertise in market analysis and business strategy allows her to make informed decisions that contribute to the overall success of an organization. She is committed to continuous learning and professional growth, always staying updated with the latest industry trends and best practices.More...
Long Henson
Security Data Privacy IT Compliance Manager@Accenture
Verified
IT professional with 30 years of experience in IT infrastructure, service management, security, compliance and data privacy.More...
Maria Ranguelova
Cybersecurity Analyst@Information services
Verified
As Maria Ranguelova, a Cybersecurity Analyst at Information Services, I have successfully identified and mitigated numerous cyber threats, thereby safeguarding the company's data and systems. I have implemented effective security policies and protocols, and have played a key role in the development of the company's cybersecurity strategy. Furthermore, I have provided training to staff on cybersecurity best practices, significantly reducing the risk of breaches. I have also led several projects aimed at improving our security infrastructure, and have consistently stayed abreast of the latest trends and advancements in cybersecurity.More...
Sofi Barrios
Value manager@Alorica
Verified
Victor Domalaon
Director of Operations@Alorica
Verified
19 years experience in the BPO industry with 10 years as Director of OperationsMore...
Trevor Bodden
Customer service@Alorica
Verified
As a customer service representative at Alorica, Trevor Bodden has consistently provided exceptional customer service, resolving complex issues and ensuring customer satisfaction. He has successfully handled high volumes of inbound calls and maintained excellent customer service standards. His achievements also include receiving positive feedback from customers, improving customer retention rates, and being recognized for his excellent communication and problem-solving skills.More...
Sofía Diaz
Customer service Agent@Alorica
Verified
Eliana Paula
Customer service representative@Alorica
Verified
I’m a literature student with 2 years of experience in Customer Service officially but, I started in the industry with a family bussiness more than 5 years ago.
Highly interested in a remote position.More...
Alexander Melendez
Sr. Marketing Specialist@Alorica
Verified
Communication and Digital Content Strategist | Social Media Manager | Copywriter | Marketer | Publicist | Brander | Content CreatorMore...
Tihomir Paskaler
Lead Operations@Alorica
Verified
Ramoii Hamilton
Customer Service Representative@Alorica
Verified
Adelina Aleksieva
Specialist Technical support@Alorica
Verified
I work as a specialist technical support at Alorica and im responsible for providing technical assistance and support to the company's clients. I troubleshoot, diagnose, and resolve software and hardware issues while maintaining high customer satisfaction. I also assists in training staff on the usage of new technologies, regularly update my knowledge of the company's products, and document technical issues and solutions for future reference. My role is crucial in ensuring the smooth operation of the company's IT infrastructure and in enhancing the overall customer experience.More...
Anton Paunov
customer service@Alorica
Verified
Chadae Currie
Associate@Alorica
Verified
Karla Perez
Business Administration@Alorica
Verified
Tomas Cuterez
Agen call center@Alorica
Verified
Tomas Cuterez, as an Agent Call Center at Alorica company, you are primarily responsible for handling customer interactions and ensuring a high level of customer satisfaction. Your duties include answering customer inquiries, resolving issues, and providing information about the company's products or services. You are also expected to meet performance metrics such as call handling time, customer satisfaction scores, and sales targets. Your role is crucial in maintaining the company's reputation and customer base.More...
Amanda Shadrack, Senior Customer Success Manager (Enterprise) at Netomi, has consistently driven exceptional client satisfaction and retention rates, achieving a 98% renewal rate across her enterprise accounts. She spearheaded the implementation of an innovative AI-driven customer engagement strategy that resulted in a 35% increase in client productivity and a 40% reduction in support response times. Amanda played a pivotal role in securing a multi-million dollar contract with a Fortune 500 company, positioning Netomi as a leader in AI-powered customer service solutions. Her leadership in cross-functional teams has led to the development of new product features that have been adopted by over 80% of Netomi's enterprise clients.More...
Elias Abboud
KYC analyst@Binance
Verified
Elias Abboud is a dedicated KYC Analyst at Binance, where he specializes in ensuring compliance and enhancing security measures for cryptocurrency transactions. With a keen eye for detail and a passion for financial technology, Elias has streamlined identity verification processes, contributing to the platform's seamless user experience. He holds a degree in Financial Management and is an active participant in industry forums, sharing insights on regulatory advancements. Outside of work, Elias enjoys hiking and exploring new tech innovations.More...
Bogdan Panayotov
Technical Director
Verified
Versatile professional with a unique blend of experience in international relations, diplomacy, and content moderation, across both public and private sectors. I bring a strong analytical mindset, attention to detail, and a deep understanding of global affairs, all of which have been key in mitigating risks and fostering safe, inclusive digital environments.
Previously served as Technical Director at a strategic site vital to Bulgaria’s national security, where I led cross-functional teams and oversaw critical technical operations. In this high-responsibility role, I successfully managed complex projects, coordinated across departments, and ensured operational continuity in a sensitive national context—strengthening my leadership and crisis management capabilities.
With a passion for international affairs and a track record bridging technology and diplomacy, I offer a unique perspective on global communication, strategic operations, and digital safety.More...
Scott Weidert
Sr Manager Client Services
Verified
Scott Weidert is the Senior Manager of Client Services, bringing over 25 years of experience in customer relationship management, strategic planning, and call center operations. Most recently, Scott implemented and managed 35 Nurse Advice lines for multiple Commercial, Medicaid and Medicare clients, as well as implemented and managed. 160 health clinics for after hours messaging and provider on call services. Scott is a capable strategist and a "roll-up your sleeves" leader, enabling him to plan large scale initiatives and ensure execution of the details.More...
Coraima Beato
VP, People Success
Verified
Over the past 14 years, I’ve supported operations by taking care of the details that keep everything moving. Whether it’s managing schedules, handling data entry, or keeping communication organized across teams, I enjoy the kind of work that brings stability and flow to the day-to-day.
My background in training, operations, and people management has given me a unique ability to anticipate needs, catch the small details others miss, and keep teams aligned and productive. I’m someone who takes pride in making things easier for others—solving problems before they arise and creating order out of chaos.
If you’re looking for someone reliable, organized, and quick to get things done (the right way), I’m here to support your goals and help your business run smarter behind the scenes.More...
Karl Christian Palma
Director, IT@Optum
Verified
Karl Christian Palma is a results-driven IT Director recognized for transforming operational workflows and delivering significant financial impact. He currently oversees the provision and maintenance of essential company-paid internet services for a large telecommuting workforce in the US. Karl's strategic vision has led to remarkable improvements in operational efficiency, notably reducing labor hours and dramatically enhancing the speed-to-market for service delivery through innovative automation. Beyond operational excellence, his leadership in key projects, including rate standardization, internet speed true-ups, and thorough billing audits, has directly contributed to multi-million dollar annual savings for the organization. He is committed to leveraging technology to create streamlined, cost-effective solutions that support business objectives.More...
Carolina Aguilar
Customer Service Representative@AloricaDR
Verified
Customer Service Representative at Alorica Guatemala, providing exceptional support and fostering positive customer relationships. With over three years of experience in the industry, I am passionate about enhancing customer satisfaction and always eager to learn new skills. Outside of work, I enjoy playing music and illustrationMore...
Benjamin Gonzaga Jr.
Client Service officer@Wells fargo
Verified
Benjamin Gonzaga Jr. is a dynamic Client Service Officer at Wells Fargo, where he has been instrumental in enhancing client satisfaction and streamlining service operations. With over a decade of experience in the financial services industry, Benjamin excels in building strong client relationships and implementing innovative solutions to meet diverse customer needs. His proactive approach and keen analytical skills have consistently driven improvements in service delivery, contributing to the company's reputation for excellence. Outside of work, Benjamin is passionate about financial literacy and volunteers his time to educate underserved communities on effective money management strategies.More...
Iustin Racu
Technical Analyst - CRM@Matrix
Verified
“Multilingual professional fluent in Romanian, English, Bulgarian, Russian, and currently learning German. With a background in Public Relations and a Master’s in Strategic Management, I bring extensive experience in technical analysis, customer support, and project management across diverse industries. Alongside my professional experience, I have actively engaged in NGOs and volunteering, further developing my leadership and organizational skills. Passionate about technology and user-centered solutions, I excel at bridging user needs with strategic outcomes.More...
Darlyn Auyuan
Marketing Director@Outsource Accelerator
Verified
Jeff Sy
HR Associate@ManpowerGroup
Verified
Jeff Sy is an HR Associate at ManpowerGroup, where he leverages his passion for talent acquisition and employee engagement to drive workforce excellence. With a background in psychology and over five years of experience in human resources, Jeff excels in creating inclusive work environments and streamlining recruitment processes. Outside of work, he enjoys hiking and volunteering at local animal shelters. Jeff is committed to fostering a positive company culture and continuous learning.More...
Sherman Bedwell
Digital Marketing Expert@New Vision Group
Verified
Sherman Bedwell is a seasoned Digital Marketing Expert at New Vision Group, where he spearheads innovative online campaigns to drive brand growth and engagement. With over a decade of experience in the digital marketing landscape, he specializes in SEO, content strategy, and social media management. Sherman is passionate about leveraging data-driven insights to optimize marketing strategies and enhance customer experiences. Outside of work, he enjoys photography and exploring the outdoors.More...
Melissa Go
Operations Director
Verified
Proven track record in managing high-revenue campaigns, optimizing processes, and leading large teams to success. Skilled in performance management, strategic growth, and client success, with experience driving business expansion and operational excellence.More...
John Earl Stephen Moran
Customer Support Specialist
Verified
I have over 7 years of experience in customer service, technical support, and customer success, working with both startups and established companies. I’ve led support teams, handled complex customer issues, and helped improve processes to boost satisfaction and retention. In past roles, I’ve trained and managed a team of 14 support reps, contributed to reducing churn, and helped increase customer lifetime value. I’ve worked across multiple channels—phone, chat, email—and I’m confident using tools like Zendesk, CRMs, and other support platforms. Overall, I love helping people, solving problems, and finding ways to make things run more smoothly.More...
Louise Anne Bremen
Executive Virtual Assistant, Customer Success Manager, Director of Operations
Verified
Louise Anne Bremen is a distinguished Executive Virtual Assistant, Customer Success Manager, and Director of Operations with over a decade of experience in transforming client relationships and brand identities. She played a pivotal role in customer retention. She has experience working as a Director of Operations.More...
Ariana Wallace is a seasoned CRM Development expert and certified Project Management Professional (PMP) at Delaney Advantage Technologies. With over a decade of experience in client engagement, she has successfully spearheaded numerous high-impact projects, enhancing customer relations and driving revenue growth. Ariana's strategic vision and innovative approach have been instrumental in transforming the company's CRM systems, resulting in a 30% increase in client satisfaction. Her dedication to fostering strong client relationships and her expertise in project management continue to position Delaney Advantage Technologies as a leader in the tech industry.More...
Allaine Manansala
UI/UX Designer, Website & Web App Developer
Verified
🚀 Tech-Savvy Operations & Website Expert | Founder at Aiwebsite Services
I’m a multi-skilled tech lead, operations manager, and website strategist with a strong background in UI/UX, web development, and business process optimization. As the Founder of Aiwebsite Services, I specialize in WordPress maintenance, website design, automation, and AI-driven solutions for businesses looking to scale and streamline their digital presence.
With experience leading outsourcing teams, web projects, and SaaS integrations, I bring a problem-solving mindset to every challenge. My expertise spans Kajabi, Gorgias, ActiveCampaign, Figma, and data-driven decision-making, ensuring businesses get functional, high-converting websites and seamless tech solutions.
💡 What I Do Best:
✅ Website Development & Optimization (WordPress, Kajabi)
✅ UI/UX-Driven Web Design & Funnel Building
✅ Tech Automation & AI-Powered Solutions
✅ Customer Support & Process Improvement
✅ Business Operations & Remote Team Management
🌏 Open to collaborations in website development, tech consulting, and business process automation—let’s connect!More...
Donnie Gutierrez
Learning and Development Professional
Verified
I am a strong believer in learning. I have spent over a decade in BPO industry working my way up diligently from rank and file to support and leadership positions. The exposure I had from these experiences enlightened me that one has to continuously improve his/her niche and not remain constant in this ever changing world. The learning and development I have acquired has truly molded me into a customer service professional. Also, having to work from home really opened up a lot of opportunity to spend more time with family while hustling and grinding at work. With this being said, my skill set acquired from the experience I had will help your company achieve tasks, reach key indicators and add value to your customers and to the business.More...
Adale Landia
CSR
Verified
I have demonstrated excellent communication skills and problem-solving abilities. I have successfully resolved hundreds of customer issues, leading to increased customer satisfaction rates. I have also been recognized for my ability to upsell products, contributing to the company's revenue growth. My dedication to providing exceptional customer service has resulted in numerous accolades and positive feedback from customers and peers alike.More...
Sarah Griffin
Executive Assistant
Verified
As Sarah Griffin, an Executive Assistant, I have successfully managed and streamlined office operations, increasing efficiency by 40%. I have also implemented a new accounts receivable system that reduced mistakes by 80%. I've coordinated over 100 high-level meetings and events, ensuring smooth operations and positive experiences. Additionally, I've maintained a high level of confidentiality while handling sensitive information and have been recognized for my exceptional organizational skills and attention to detail.More...
Chiphe Holas
Technical Account Manager@Vulcan Cyber
Verified
Hello!
Seasoned professional with 20 years general IT experience. The lion share of my career has been in customer facing technical orgs being a liaison between internal departments while advocating for customers. I have specialized experience with the ITSM lifecycle with emphasis or incident and problem management. I’m here to consult and do some career development as I launch the next phase of my career in DevOps/SRE.More...
Jane Sumaya
Program Manager
Verified
Jane Sumaya is a highly effective and proven leader with a strong track record in project management and strategic planning. She has extensive experience in overseeing IT operations, improving efficiencies, and leading teams to achieve business objectives. Her strong communication skills, combined with her ability to analyze data and make informed decisions, have consistently resulted in improved business performance and profitability. Jane's background in both start-ups and established companies makes her a versatile asset to any organization.More...
Maii Fallara
Medical Assistant@MUHC Hospital
Verified
With a proven track record in administrative roles, 1
excel in managing office operations, coordinating
schedules, and ensuring smooth day-to-day activities.
My expertise includes handling communications,
organizing events, and supporting executive teams
with precision and efficiency. Dedicated to
maintaining a productive work environment, I am
adept at multitasking and problem-solving to meet
organizational goals.More...
Ave Gail Longul
Customer Care Specialist
Verified
As Ave Gail Longul, a Customer Care Specialist, I have consistently provided excellent customer service, resolving complex issues and ensuring customer satisfaction. I have successfully handled high-volume customer inquiries and maintained a high customer satisfaction rating. I have also implemented new customer service protocols, improving efficiency and effectiveness. Furthermore, I have been recognized for my exceptional communication skills and ability to build strong customer relationships.More...
Nicolas De Castro
IT Security Analyst
Verified
Subject: Executive Summary - IT Security Analysis
Dear Nicolas De Castro,
In the past month, our organization has seen a significant increase in attempted cyber attacks. However, due to our robust IT security systems, we have successfully thwarted all attempts. Our ongoing initiatives to improve employee cybersecurity awareness have proven effective, with a 30% reduction in security breaches caused by human error.
Despite these positive developments, the increasing sophistication of cyber threats necessitates continuous system upgrades and regular staff training. We will be investing in advanced threat detection software and expanding our IT security team to stay ahead of potential security threats.
Regards,
[Your Name]More...
Lerianne Mae Uguil holds a vital role as an HR/Virtual Executive Assistant at Top Source Executive Search company. She is responsible for managing various administrative tasks, assisting with HR functions, and providing virtual support to the executive team. Her role is crucial in maintaining the smooth functioning of the company by managing schedules, coordinating meetings, and handling sensitive information. With her exceptional organizational skills and detail-oriented approach, she contributes significantly to the company's operational efficiency.More...
Jacquie Ramirez
Consultant/Project Manager@j21 ventures
Verified
Jacquie Ramirez, as a Consultant/Project Manager at j21 ventures, is responsible for leading and managing various projects within the company. Her role involves strategizing, planning, and executing projects, ensuring they are completed within the stipulated time and budget. She is also responsible for maintaining a strong relationship with clients, understanding their needs, and providing them with the best possible solutions. Her expertise lies in project management, business consulting, and strategic planning. She plays a vital role in driving the company's growth and success.More...
Frank Santana
Sales Manager@THE OGS GROUP SRL
Verified
With 8 years of experience in the industry, including 4 years as Sales Manager at The OGS Group SRL, I've had the opportunity to lead a talented team that consistently surpasses sales goals. Since I joined, we've achieved record-breaking growth each year, which has strengthened my skills in the art and science of sales across all areas. My approach combines strategy and genuine client relationships, which I believe are key to sustainable success. I'm proud to be part of a team that’s not only setting new benchmarks but also creating lasting value for our clients.More...
Valerio Evangelista
Writer / Publishing Consultant@Outbox Interactive
Verified
Valerio Evangelista is an accomplished Publishing Consultant, Copywriter and Marketing Expert at Outbox Interactive, a pioneering digital publishing company.
With a deep understanding of the publishing industry, Valerio has a proven track record in guiding authors and companies through the intricate process of digital publication.
He has a strong background in editing, marketing and distribution strategies, and copyright laws. His expertise includes helping clients to maximize their reach and impact by leveraging cutting-edge technology and innovative approaches.
Valerio’s commitment to excellence, his forward-thinking vision, and his passion for the written word have made him a trusted figure in the publishing world.More...
Kheri Gonzalez
Data Analyst@Boom AI
Verified
As a Data Analyst at Boom AI, I have successfully streamlined data processing methods, significantly improving efficiency. I have implemented advanced data analysis tools, leading to more accurate business forecasts. I have also played a key role in developing data-driven strategies that have increased the company's profitability and growth visualization. I have been recognized for my ability to communicate complex data insights in a clear and understandable manner.More...
Forest Getter
Owner@Go-Go Computers
Verified
Junior Argueta
Customer Service Professional@Advanced Call Center Technologies
Verified
Junior Argueta is a highly skilled Customer Service Professional with a proven track record of providing excellent customer service and resolving complex issues. He possesses strong communication skills and is adept at building positive relationships with customers to enhance loyalty and satisfaction. His expertise includes problem-solving, time management, and customer relationship management. Junior is proficient in using various customer service software and tools, and he consistently meets and exceeds performance goals. His commitment to delivering exceptional customer service aligns with the company's goal of providing an outstanding customer experience.More...
Nyrriel Atienza
CEO and Founder@Rcruit Asia
Verified
🍀 Rcruit Asia, under the leadership of CEO and Founder Nyrriel Atienza, is an outsourcing firm that specializes in finding talents to international clients. The company is committed to connecting top-tier companies with highly qualified professionals, focusing on creating the perfect match for both parties. The team's extensive knowledge of the market, coupled with their dedication to understanding each client's unique needs, allows them to provide exceptional recruitment solutions. Rcruit Asia's services are designed to be comprehensive, efficient, and tailored to each client, ensuring a seamless hiring process.More...
📰Bachelor’s degree on Journalism at Universidad de Panamá.
🎥 📡📺📱 High school degree on cinema and communication studies.
📍I am located in Panamá🇵🇦More...