Years of experience: 5
✔️ ITAuditorTraderPortfolio Manager🏦 Finance
Trust Score
Highly reliable; strong professional involvement.
Maria's Career Path
Oct. 2020 -Present
AloricaTechnical Support Specialist
Sofia, Sofia City, BulgariaTroubleshoot, diagnose, and resolve complex issues utilizing various resources across a wide array of internet connected devices.Runs communication with German, Swiss and Austrian business andnon-business customers with PRO Support warranties for resolvingsoftware and hardware issues of diversity of DELL laptop and desktopunits.Provides full diagnostic of the technical issue through wide rang...
May. 2020 -Oct. 2020
PokerStarsCustomer Support Representative
Sofia, Sofia City, BulgariaGroup ambassador, liaising directly with the players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. Strived to ensure the players experience is a positive one, and finally be on top of my game, when having to inform players of any upcoming promotions.