Years of experience: 5

✔️ ITAuditorTraderPortfolio Manager🏦 Finance

Trust Score

Highly reliable; strong professional involvement.

70%
Maria's Career Path
Technical Support SpecialistOct. 2020 -
Present
AloricaTechnical Support Specialist
Sofia, Sofia City, BulgariaTroubleshoot, diagnose, and resolve complex issues utilizing various resources across a wide array of internet connected devices.Runs communication with German, Swiss and Austrian business andnon-business customers with PRO Support warranties for resolvingsoftware and hardware issues of diversity of DELL laptop and desktopunits.Provides full diagnostic of the technical issue through wide rang...
Customer Support RepresentativeMay. 2020 -
Oct. 2020
PokerStarsCustomer Support Representative
Sofia, Sofia City, BulgariaGroup ambassador, liaising directly with the players via email and live chat to answer their questions, resolve their queries; always providing fast, accurate, thorough and friendly responses. Strived to ensure the players experience is a positive one, and finally be on top of my game, when having to inform players of any upcoming promotions.