Years of experience: 21

C-level ExecutiveBusiness OwnerDirectorCall Center TrainerEngagement ManagerProject Coordinator

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Melissa's Career Path
Operations Manager (acting Director)May. 2024 -
Mar. 2025
Rogers Hollow ConsultingOperations Manager (acting Director)
Philippines, Quezon City- Functioned at director-level capacity, managing full operational oversight for the company’s most profitable campaign. - Led remote hiring, training, and performance management across distributed teams. - Enables a 70% projected business growth through the strategic planning and operational scalability. - Leveraged digitals tools for KPI tracking, coaching and maintaining high team en...
DirectorOct. 2023 -
Apr. 2024
Philippines, Caloocan City- Streamlined policies and processes to improve workforce productivity and reduce losses. - Managed payroll and budgeting, leading to reduced costs and decreased financial risks. - Presented innovative product designs that enhanced market appeal and stakeholder engagement.
Director Of OperationsNov. 2019 -
Apr. 2024
Afni Philippines Inc.Director Of Operations
Philippines