Lakeland, Florida, United StatesI deliver critical support to 8 senior partners and 2 investigators at a personal injury law firm. In a heavily client-facing role, I provide consistent and accurate communication across all channels. I liaise between physicians, insurance payors, and clients to drive operational alignment. I also handle payments, including billing, invoicing, and accounting. In a heavily regulated industry w...
Zephyrhills, Florida, United StatesAs the sole administrative team member in the office, I provided a wide range of services to a dental services firm. This included all insurance verification, medical coding, payor/patient billing, HIPAA documentation, patient intake, and more. Throughout the process, I delivered outstanding experiences to patients while ensuring efficiency and alignment between payors, regulatory agencies, a...
Bartow, Florida, United StatesIn a fast-paced administrative environment with tight deadlines, I excelled at keeping operations running smoothly. From helping prioritize licensing reinstatement applications to resolving client concerns at the front desk, I was always focused on efficiency. My ability to identify and mitigate issues before they began was crucial to this organization’s success. I also reviewed and improved ...