Eric Lewis – Freelance Tech Writer
Bringing clarity to tech through blog posts and simple guides.
With 30+ years as an IT Systems Engineer, Eric now writes insightful blog content and practical guides that make complex tech understandable for all audiences. He works from your existing documentation, supplements if needed it with vendor research, and interviews your in‑house SMEs to ensure accuracy and context.
Eric delivers polished documents in plain‑text Markdown or client‑preferred formats (Word, PDF), tailoring tone to be friendly, helpful, and professional.
✅ Highlights:
Translates complex tech into clear, engaging blog posts that resonate with non-technical readers
Creates straightforward how‑to guides that improve onboarding and minimize confusion
Delivers project-by-project with iterative feedback, ensuring each draft aligns with your goalsMore...
Jennifer Norris
Product Manager | Product Owner
Verified
Experienced Product Owner and Product Manager, highly confident and skilled in the Agile framework (Scrum, Kanban, SAFe), leading cross-functional teams in building B2B SaaS products, a proven track record of launching intuitive, user-centric digital products that span responsive web, native apps, and omni-channel experiences across the Healthcare payer, Construction Rental Equipment, Retail Marketing, and Financial Marketing industries. Ms. Norris brings a blend of strategic product management expertise, technical acumen, and servant leadership that aligns with mission-driven values and integrity.More...
Cynthia Emry
Senior Project Manager@ClearBridge Technology
Verified
Qualification Highlights
● Senior Manager/Project Manager with more than 25+ years demonstrated experience
in the healthcare field, including management of key administrative functions including
Patient services, Clinic Administration, Billing, and Patient Access/Admitting in both
Large Hospital Systems and Multi-Specialty groups.
● Strong and demonstrable project management skills, including influencing,
communications and tracking skills, and planning and organization.
● Managed multiple clinical and administrative projects in both the Acute Care and
Clinic environments. Focused on implementation of practice management systems,
electronic health records, and patient triage applications for large and small multi-
specialty groups.
● Well versed in regulatory policies and ensuring compliance across all areas of
assigned responsibility.
● Experienced in workflow management, budget planning / control, human resource and
performance management.
● Demonstrated expertise in navigating and adhering to Medicare and Medicaid
Compliance requirements, ensuring alignment with federal and state regulations.More...
Jay Jarvis-Lee
Business Analyst
Verified
Jay Jarvis-Lee is a dynamic Business Analyst with over a decade of experience in transforming complex data into actionable insights. Specializing in the technology and finance sectors, Jay has successfully led cross-functional teams to enhance operational efficiency and drive revenue growth. Known for a keen analytical mind and exceptional problem-solving skills, Jay has been instrumental in implementing innovative solutions that have resulted in a 30% increase in client satisfaction. Jay is passionate about leveraging data to foster strategic decision-making and sustainable business practices.More...
Leigh Crawford
Operations | Jira | Program Management | Testing | Documentation@Independent
Verified
Leigh Crawford is a seasoned professional with significant expertise in operations, Jira, Pendo, program management, testing, and documentation. Currently working independently, Leigh brings a wealth of knowledge and experience in various areas of business operations. With a strong background in Jira, Leigh excels in project management and workflow optimization. Leigh's abilities in testing and documentation further enhance the SDLC processes, ensuring all projects are executed effectively and efficiently. Through a strategic and analytical approach, Leigh contributes to the overall success of any product operations, transformation, Jira, or program management assignment.More...
Christa Venable
QA Manager
Verified
With 15+ years in QA and a Doctorate in Pharmacy, I bring a unique blend of clinical insight and technical expertise. I was recruited by McKesson as a hospital pharmacist to consult on their pharmacy order entry system redesign—that’s where I discovered my passion for software quality. Since then, I’ve led QA for EHR and predictive analytics platforms across web, desktop, and mobile, including CI/CD pipelines. I’ve held QA leadership roles for 5+ years and bring 7 years of management experience across both tech and healthcare.More...
Jeff Bramlett
Principal Architect
Verified
With a robust background in software development, I seek to drive the growth of cutting-edge software solutions and enhance engineering practices. I aim to lead with technical expertise, strategic foresight, and a passion for continuous learning, fostering a culture of excellence, innovation, and collaborative growth. Committed to mentoring and guiding engineering teams to surpass organizational goals, I aim to deliver scalable, high-quality software systems that meet the business's and its customers' evolving needs.More...
Rich Lamphere
Sr Technical Support Manager
Verified
With over a decade of leadership experience in customer support and operations, I specialize in building high-performing, customer-centric teams in fast-paced, remote environments. I’ve led multiple support functions across industries, including healthcare technology and communications, and have a proven track record of driving measurable improvements in performance, efficiency, and customer satisfaction.
At Twilio, I launched a new Consumer Trust support team from the ground up—establishing KPIs, service level agreements, and a clear mission, which led to a 63% reduction in executive-level escalations. I’m highly experienced with CRM platforms like Zendesk, ServiceNow, and SAP, and bring strong working knowledge of reporting and analytics tools including Tableau and Looker. My leadership approach centers on structured coaching, data-driven decision-making, and creating a culture of accountability and continuous growth.More...
Paul Smith
President@Funcular Labs, inc.
Verified
Seasoned technology leader and software architect, steering Funcular Labs—a micro, remote-first Microsoft powerhouse in Chicagoland. With over 25 years of C# expertise, I architect elegant distributed platforms that drive profitability, blending AI innovation with small business success. A whiteboard enthusiast and team builder, I thrive on domain modeling, code generation, and ORM tools—proudly launching FunkyORM (https://github.com/FuncularLabs/Funcular.FunkyOrm) on GitHub and NuGet, set to make waves this quarter. Passionate about big data, little data, and empowering teams globally. Let’s connect to conquer tech challenges!More...
John V. Mock
Board Chair@May We Help
Verified
May We Help is a unique organization that leverages the skills of engineers, inventors, and skilled tradespeople to create customized assistive devices for individuals with special needs. Over the past year, the company has seen significant growth in terms of project requests, volunteer numbers, and overall impact. However, there are challenges in terms of funding and resource allocation that need to be addressed. The company is also exploring partnerships with other organizations to increase its reach and impact. Future plans include the development of an online platform to streamline project requests and volunteer management, as well as the establishment of a sustainable funding model to ensure the organization's long-term viability.More...
Jasmin Rodriguez
Technical Account Manager@Medidata Solutions
Verified
Cultivate strong relationships with partners. Expert in conflict resolution, decision making, problem solving, team building and management, change management, project management, coaching, organization and interpersonal skills.
Certifications: Azure Fundamentals, GreenBelt and Scrum Fundamentals certified.More...
Dirk Garner
Data Strategy, Governance, Engineering@Any
Verified
Subject: Executive Summary - Data Strategy, Governance, and Engineering
Dear Mr. Dirk Garner,
Our team has been actively working on enhancing our data strategy, governance, and engineering. We have successfully integrated advanced AI and machine learning tools to improve data quality and accuracy.
We've streamlined our data governance policies to ensure data privacy and security, complying with all relevant regulations. Our data engineering team has optimized data flows, reducing processing time by 20%.
However, challenges remain in managing unstructured data and ensuring real-time data availability. We are exploring innovative solutions to address these issues.
Our next steps will involve investing in cloud-based data storage and processing systems, and further strengthening our data governance framework.
Best regards,
[Your Name]More...
Levan Chvelidze
DevOps Engineer@ENKE system
Verified
Levan Chvelidze is a highly skilled DevOps Engineer at ENKE System Company, responsible for developing and maintaining efficient and secure systems infrastructure. His expertise lies in continuous integration, automation, and cloud technologies. He plays a crucial role in streamlining operations, improving system performance, and ensuring all IT activities adhere to the company's policies and regulations. His strong problem-solving skills and deep understanding of software development life cycle make him a valuable asset to the company.More...