Years of experience: 22

Data EntryCustomer ServiceBI AnalystProject ManagerProduct ManagerIT

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Dawn's Career Path
Senior Project /Program ManagerAug. 2024 -
Dec. 2025
Blue Cross NCSenior Project /Program Manager
· Acted as the liaison between product, IT, customer, and vendor teams to understand customer demand for new features and prioritize the product roadmap, sprint content and schedule. · Collaborate with System Architects and Product Managers to align business analysis with engineering goals. · Capture customer insights to define business processes and product needs. · Define scope and value fo...
Business System AnalystFeb. 2024 -
Aug. 2024
Abt AssociatesBusiness System Analyst
· Managed large projects and processes with limited oversight, driving deliverables across functional teams, resulting in a 30% reduction in project time. · Coached and reviewed the work of lower-level Business Analysts, enhancing team performance and achieving a 25% increase in project accuracy. · Analyzed business problems and provided technical and non-technical solutions, leading to a 20%...
Senior Business AnalystJan. 2023 -
Aug. 2023
Robert HalfSenior Business Analyst
United States● Collaborated with business stakeholders and customers to understand complex problems and resolve issues ● Translated customer needs, business constraints, and regulatory requirements into functional performance requirements ● Managed maintenance of the risk management plan, including risk analysis, by identifying and mitigating hazards associated with a design ● Conducted impact analysis on...

Dawn's Posts

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    How I can help you

    • Engage clients to identify needs • Gather system specifications • Tailor solutions to meet demands

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    People I am looking for

    • Hospital clinical system clients • Pharmaceutical CROs

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    Experience & Cases

    • Led software lifecycle projects • Served healthcare and pharma clients

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    How to contact

No responses yet
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    About myself

    Dynamic IT expert with a robust background in app development, integration, and tech support in healthcare. Skilled in enhancing workflows, liaising between IT and clinical teams, and managing projects. Strong Medicaid/Medicare knowledge.

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    Job Description

    Seeking a role that leverages business analysis for impactful outcomes. Prefer remote work, open to hybrid.

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    How to contact

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