Years of experience: 20
ITConsultingData EntryEvent Producer💸 Marketing✔️ IT
Trust Score
Exceptionally trusted; proven professional excellence.
Leigh's Career Path
Jan. 2024 -Feb. 2025
GroundswellProduct Manager & Product Operations Leader
I joined Groundswell to serve as the Product and Product Operations leader for a pivotal program with the Centers for Medicare & Medicaid Services. In my role, I partnered directly with the client to build product strategy, prioritize the roadmap, and lead process improvements in how we planned, documented, built, and released impactful enhancements to the current system. I led a strong team ...
Jan. 2022 -Jan. 2023
LiteraVice President, R&D Operations
I joined Litera during a critical phase in a large technology transformation, addressing challenges inherited from multiple acquisitions. In 2023, our focus was on uniting teams, tools, processes, and metrics. In the first half of the year, the R&D Operations team achieved the following: 1. Successfully migrated over 750,000 tickets, 650 users, and 250 projects to Litera's standard Jira insta...
Jan. 2021 -Jan. 2022
CodilityHead of Product Operations
I established and led the Product Operations function, concentrating on tool standardization and process excellence. I successfully implemented a release management function, resulting in predictable planning, transparency in release content, and, in partnership with PMM and Customer support, effective client communications with each release. Once implemented, 100% of major releases were on t...