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Years of experience: 27
Document ProcessorData Entry AssociateTyping SpecialistData EntryTranslatorOffice Assistant
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Jasmin's Career Path
Jan. 2021 -Present
Medidata SolutionsTechnical Account Manager
RemoteMaintain product, platform and industry knowledge to offer broad support to customers increasing the ability to recognize new business opportunities. Facilitate strategic account discussions in conjunction with Sales and Professional Services to ensure positive customer experiences. Collaborated with Technical Support team to ensure a full understanding of the client requirements and needs pe...
Jan. 2012 -Dec. 2021
AllscriptsHosting Solutions Client Service Manager - Expert Service Delivery Manager
Mountain Lakes, New JerseyManaged 5 hospital and physician practices including relationship building and management, case management, monitoring server health environment, overseeing project management across 5 data center locations hosting over 20 distinct solutions. Liaison for software and hosting sales. Focusing on improved client satisfaction, reducing vendor ‘touch points’ and improving overall communication wit...
Jan. 1998 -Dec. 2012
Brown & BrownIT Coordinator/System Administrator
Responsible for Help Desk, System Administration and IT Management of 7 offices with 120 employees. Maintaining routers, computers, servers and firewalls. Reviewed backup jobs and delivered to location offsite. Managed third party IT vendors and contracts. Handled all hardware and software purchasing decisions. Managed system integrations, data extractions. Coordinated all IT projects and cre...