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Work Background
Cirion TechnologiesEspecialista em redes pleno
Aug. 2022São Paulo, BrasilEspecialista redes Cisco, Cisco Viptela SDWAN, Fortinet NSE3, Meraki, Juniper.
Level 3 CommunicationsNetwork Management Analyst
Jan. 2013 - Sep. 2022São Paulo e Região, BrasilI was responsible for the Network Management of Level3's customers, by performing pro-active monitoring with the utilization of several management tools, My duties were Troubleshooting CPE and Edge routers and switches on DWDM and SDH network topology, MPLS and ADI services. Routing troubleshooting and configuration. i also performed analysis and resolved issues on remote-access and site-to-site networks. VPNs based on IP and IP/Multiprotocol Label Switching Networks (MPLS), BGP/MPLS PPVPN, Point-to-Point Tunneling Protocol (PPTP), Virtual router PPVPN. Also by managing the Service Management escalations along with the Local Telcos, Service Providers and Last Mile Providers, this way making possible a direct interface between the Customer and the Level3's internal services such as Datacenter, NOC, Backbone and Engineering teams.
Lumen TechnologiesCDN - Network Operations Engineer II - Advanced Services
Jan. 2013 - Sep. 2022São Paulo Area, BrazilCDN configuration and monitoring. Linux server configuration. Clouding and Storage management and configuration.
Resource IT SolutionsTelecom Analyst
Dec. 2010 - Nov. 2012As part of my duties, I was entrusted on by providing solutions for several issues related to the many different means of transmission of Data and Voice. EVPN, Frame Relay, ATM and BGP protocols. I used to perform analysis and troubleshooting of issues related to Service Providing and Carriers on the most variable types of Circuits, ranging from Backbone, Transmission to Last Mile (physically and/or logically).
AT&T - Global Supplier Management - Global CMCIT & Telecom Analyst Global CMC Tier 1
Dec. 2010 - Nov. 2012São Paulo e Região, BrasilResponsible for analyzing the most variety of issues related to IP and Transport.
Providing solution for issues on many different networks and protocols. At At&t's CMC Network Center, similar to a NOC, I had the experience of working on resolving issues on circuits all around the Globe by the process Following the Sun. The At&t's network is composed of a great range of technologies and processes. As part of my duties I analysed and performed troubleshooting of the transmission issues, isolating and identifying the best solution by working with almost all the Local Exchange Carriers and Last Mile Providers in several countries where an At&t circuit was available. It was among my duties, testing the circuits along with Local Providers, working as Incident Analyst and also having the Local Providers escalated periodically. The technologies and protocols I had worked on were Ethernet, Frame Relay, EVPN, ATM and BGP some Voice services, too. I performed analysis and troubleshooting of issues related to Service Providing and Carrier issues on the most variable Circuits, ranging from Transport, Backbone to Last Mile physically and/or logically.
Self Employed ConsultancyLanguage Consultant and Advisor
Dec. 2009 - Sep. 2022Providing solutions in languages (English, Portuguese, Spanish and German) applications. Training solutions for HR resources, customisation and coordination of pedagogical resources. Speciallized Translations and Versions. Educational Management involving the development of new pedagogical strategies, taeching training, installing of methodologies, School Administration.
Consultancy for preparatory of several proficiency certificate tests such as TOEIC, TOEFL, ICAO ELP, FCE, CAE, CPE, IELTS and more.
PróLínguas IdiomasPedagogical Coordinator
Apr. 2007 - Dec. 2009Elaboração de atividades pedagógicas de acordo com os níveis de ensino; Elaboração de avaliações abrangendo as 4 habilidades desenvolvidas;
Reuniões pedagógicas periódicas;
Elaboração de atividades extra-classe e de interação; Desenvolvimento de quadro de horários; Controle de planilha de aulas/cursos; Controle de atividade disciplinar; Atendimento ao público (aluno/pais);
Avaliação de candidatos (entrevistas, testes).
PróLínguas IdiomasPedagogical Coordinator
Apr. 2007 - Dec. 20092 yrs 9 mths) * Elaboration of pedagogical activities accordingly to the teaching levels.
* Elaboration of evaluations comprehending the 4 skills.
* Periodical pedagogical meetings.
* Teaching board preparation.
* Classes and courses spreadsheet controlling.
* Instructing activities controlling.
* Pedagogical feedback to parents.
* Applicants evaluation (testing and hiring).
Excelent Consultoria e AdministraçãoFacilities Manager - Building Manager
Jan. 2002 - Nov. 2007* Building Management, I was in charge of all operational staff, third parts staff coordination;
* Design and Archtiectural project development, supervising and impelmentation;
* Controller;
* Administrative routines and supervising.
* Mediator;
Excellent Consultoria e AdministraçãoFacilities Manager - Building Manager
Jan. 2002 - Nov. 2007Building Management, I was in charge of all operational staff, third parts staff coordination.
* Design and Architectural project development, supervising and implementation.
* Controller.
* Administrative routines and supervising.
* Mediator. Technical Salesman at Tuberfil Industria e Comércio de Tubos Industriais Ltda.
Tuberfil Industria e Comércio de Tubos Industriais Ltda.Key Account Manager - Technical Sales
Jan. 1991 - Nov. 1993Technical sales of Siderurgic inputs for several sectors of industry. Analisys of implementation projects according to the specified normatizations and regulations.
Follow-up and clients accounts management.
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