Sulakshana Pandita - Scrum Master, NA

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Network Power<100 people

Roles

✔️31%

🔥26%

Startup Founder

✨23%

Business Owner

Geos

🇮🇳69%

India

🇺🇸9%

United States

🇬🇧2%

United Kingdom

Work Background

Artisenal AlchemistBusiness Owner

Nov. 2022Bengaluru, Karnataka, India

DiageoProject Manager & Scrum Master Contract

Oct. 2020 - Nov. 2022Bengaluru, Karnataka, IndiaContractual role as a Project Manager (2 projects), Scrum Master (1 project) & Test Lead (1 project plus helping out with 4 more projects as additional test lead).

Currently Seeking new opportunities and looking for the new adventureProject Manager & Scrum Master

Jun. 2020 - Oct. 2020

DiageoProject Manager Program Management Office

Sep. 2019 - Jul. 2020Bengaluru, Karnataka, IndiaHandling a Diageo commercial project as Project Manager & Scrum Master - EDGE- Pioneer (Agile Delivery, PM & Scrum Master)

DiageoProject Portfolio Manager

Mar. 2019 - Jul. 2020Bengaluru, Karnataka, India

DiageoProject Manager and Scrum Master

Mar. 2019 - Jul. 2020Bangalore

DiageoProject Manager - HR Transformation - Job Catalogue (Contract)

Mar. 2019 - Sep. 2019Bengaluru, Karnataka, India

Infosys BPMSenior Technical Project Lead

Jul. 2018 - Mar. 2019Bengaluru, Karnataka, India

CiscoProgram and Change Manager

Feb. 2018 - Mar. 2019Gurgaon, India

CiscoProgram Manager + Change Manager + Release Manager - Pega CSA (Project Minerva)

Aug. 2017 - Mar. 2019Gurgaon

CiscoProgram Manager for CPE-BPM WCCS (World Class Customer Service)

Apr. 2015 - Aug. 2017Gurgaon• Analyzing project needs including project plans & delivery schedules, establishing project management strategies and recommending the appropriate level of planning, scheduling, and control • Establishing & monitoring the SLA’s, KPI’s , identifying improvement areas and implementing adequate measures to maximize CSAT • Defining best practices, Developing, implementing, and managing comprehensive project plan and ensuring completion of milestones within deadlines and budget • Managing project issues and potential risk with increased focus on cost, schedule, scope and business • Developing processes for effective implementation and developing internal audit processes and sanity check to ensure strict adherence to the implementation guidelines • Managing all stakeholders (Top Management) and vendors for an on-time and glitch-free implementation of the Project. • Mapping requirements and providing clients with best solutions including evaluation and definition of scope of project; finalizing project requirements, managing the deployment phase of projects/programs of varying complexity and accomplishing it on time and within budget • Supervising the entire project implementation from RFP stage to go live support. • Administering the transitioning of project/program to specific teams within Cisco; which entails defining engagement process for the transition and preparing the teams for RTB • Monitoring to ensure that team meets productivity and quality standards as well as timely delivery • Negotiating SLAs for projects, analyzing user requirements and statistics to identify trends and resolve performance issues • Managing client interaction for requirement gathering, finalizing functional specifications, knowledge transition & execution, Proactively building and maintaining strong customer relationships; maintaining consistent communication & managing customer needs & expectations by meeting project timelines • Point of escalation for the process teams

CiscoCommunication Lead for The Sales Acceleration Center

Oct. 2013 - Feb. 2018Gurgaon, India• Draft and communicate important updates across functions and locations, both internally as well as for partners, in collaboration with the senior management • Pivotal role in working with developers, graphic designers, and business analysts to design and create: • Communication blasts to augment sales/website traffic/ announce launch and training • New internal site for the business unit, along with maintenance and content • Individual product websites with content, news, as well as updating the same whenever required • Process documents and training modules for new acquisitions • Content for online marketing of products/services and Theatres and working with Theatre SPOCs on communication needs • BRD for the SAC development team, enabling them to create cutting-edge tools in .NET/PEGA/OpenSPAN • SAC standard templates for communication and project management documentation/presentation for use by other Project Managers and Business Analysts • Manage the entire internal team website, including moderation and content • Handle communications and change management for new acquisitions • Plan and prepare the editorial content on a weekly basis • Extend support & partnership by identifying insights/ nurturing marketing communication ideas • Publish the team newsletter every month/WCCS program Newsletter every week • Create and disseminate updates on WCCS Program via intranet/training docs/dashboards/reports/PPTs • Collaborate with SAC leader and BA's to create & disseminate PPT presentations on weekly updates/quarterly reports/presentations • Part of recruitment panel, interview / screen candidates • Provide training and assessments to the team on project/processes/communication • Track project performance, communicate with stakeholders & publish report to global leadership team • Co-created a robust process titled “WCCS BPM Outage Communications” for planned & un-planned production outage •Working with the CRM – Salesforce.com team as the SPOC for Change Management

CiscoProgram Manager for The Sales Acceleration Center

Oct. 2013 - Apr. 2015Gurgaon• Playing the role of a Project Administrator, leading projects and working on end-to-end project management • Handling “War-rooms” and resolving issues in collaboration with different stakeholders and SMEs and cascading the information to internal and vendor teams for implementation • Handholding new PMs on Project Status Presentations and Metrics • Managing issues, access, user rights and training requirement for the all the players globally • Driving process improvement initiatives for projects in order to improve the cycle time by identifying process gaps and routinely reviewing the effectiveness and efficiency of existing processes • Preparing strategy, testing, feedback and co-ordination with technical team for new project management tool creation and implementation • Maintaining an in-house knowledge repository for all processes handled by the BU

UNINOR (Telenor group - Norway)Corporate Communications

Nov. 2012 - Mar. 2013Gurgaon, India• Content management of the intranet WoW portal, external website. • Identifying stories suitable for the external website and writing/editing them for publication therein. • Interviewing top management and employees for internal as well external articles. • Planning the editorial content week on week. • Planning contests and other activities/campaigns for employee engagement. • Managing content from circles and suggesting and guiding circle SPOCS on communication needs. • Write/edit/quality-check press releases from corporate office and circles for dissemination in the media. • Providing support and partnership by identifying insights and nurturing marketing communication ideas. • Helping the communications team with internal events. • Ensuring release of the corporate office newsletter every fortnight. • Writing content for the purpose of online marketing of products/services. • Quality checking of content from circles. • Emphasizing on communications strategy and crisis communications. • Directing appropriate media selection for advertising initiatives, establishing alliances with key media intermediaries and agencies. • Draft and manage/disseminate communication on the CSR initiatives. • Plan, shoot, edit and upload the in-house video products or internal circulation.

self employedPoet, writer and editor

Oct. 2011 - Nov. 2012Gurgaon, IndiaWriting scripts, essays, poems and editing as a freelancer.

SAGE Publications IndiaProduction Editor

Jun. 2009 - Oct. 2011New Delhi Area, IndiaWorked as a Production Editor since June 2009 *Monitor the production of certain assigned English language US journals *Co-ordinating with the various departments, including editorial, art/design, typesetting, marketing, and production staff to produce journal issues of the right quality on time *Maintaining positive relationships and frequent communications with clients *Mentor new hires through the initial phases of their training and orientation, and providing support and guidance during the later phases of their learning curve •Manage and coordinate the preparation and tracking of all journal content for successful and timely distribution to print and online publication. • Checking copy edited manuscripts, selecting and monitoring freelance copy editors. •Preparing issues for typesetting and coordinating proof dispatch. •Coordinating and collating author’s and editors’ corrections. •Coordinating, checking and passing issues for press. •Checking online issues. •Monitoring and implementing schedules, progress chasing. •Building relationships and liaising with academic editors and other external/internal contacts. •Quality control throughout the publication process. •Responsible for the quality of all content deliverables, managing the posting of article prepub, data supplements and online- only content. •Responsible for strict adherence to schedules. •Manage and monitor production schedules. •Confirm that all material (manuscript and art) is complete, accurate, and meets our quality expectations. •Interact with and manage internal and external customers (editors, authors) and vendors. •Resolve issues quickly and keep production process moving. •Monitor page budgets and alterations.

Core Creative India LimitedOwner

May. 2008 - Oct. 2013Events and more.