Catbird NetworksDirector of Field Operations
Jan. 2002 - Dec. 2006ChicagolandMajor contributor to technology and business development activities for this fast-growing start-up. Catbird provides comprehensive network security and management systems for banking, legal, healthcare, and other industries. Manage the Systems Engineering, Support, and Training groups and budgets. Work directly with customers and prospects at the executive level before, during and after the sale, overseeing deployment and training. Represent the company at trade shows and other industry events. Primary point of contact and liaison between users, engineers, customer management, and internal executives. Key Contributions:
• Instrumental in defining all products. Provide valuable customer feedback as part of ongoing development and product enhancements. Assisted in the creation of marketing and training materials.
• Instrumental in growing the company from three customers to more than 300 in three years.