LionbridgeExecutive - Global Development & Test Team
Sep. 2006 - Mar. 2008In my role as a support function for the Business Development Director, Inside Sales-Global Development and testing, I conducted outbound sales activities, including cold calling, lead follow-up, and sales qualifications for both existing and potential customers. Utilizing Salesforce.com, I forecasted and tracked all sales activities while consistently meeting or exceeding activity metrics for outbound calls, appointments set, opportunities added, and prospecting time. I maintained regular contact with customers in my assigned territory to ensure satisfaction, resolve issues, and expand LionBridge's Global Development and Testing footprint. Leveraging internal resources and matrix organizations, such as District Managers and Inside Technical Consultants, I effectively communicated with external partner organizations as necessary. Additionally, I developed quarterly business plans and sales strategies for my assigned market and geography. Regular one-on-one reviews with the Business Development Director were conducted to review forecasts, activity performance, and training and development requirements. Throughout my tenure, I utilized my skills in communication, sales presentations, teamwork, CRM, analytical skills, and sales pipeline management to drive success in my role.