UserTestingSr. Global IT Manager
Mar. 2022 - Mar. 2024Chicago, Illinois, United StatesUser Testing Senior Manager, Global IT Security, Network, and Core Systems 2022 to 2023 Directed a six-person team across the US, Canada, and Scotland that supported local networks, cloud, VoIP, and business applications in the Americas and EMEA. Consulted with the Director and Global HR leader to assess team alignment and necessary improvements. • Launched a new corporate-wide project tracking system to help align business critical items in Jira.
• Built out three new networks to upgrade old legacy hardware in the physical offices and enhance security.
• Launched DLP and Crowd strike companywide on all physical assets and ZScaler for VPN access on all devices