Accomplished professional and dynamic leader with hands-on experience building out global IT teams to support end users with hardware, networks, cloud, and more. Thrives in collaborative environments with the ability to navigate ever-changing business needs, improve operations, and continuously drive profitability.
• Recognized in the industry for Subject Matter Expertise in Global IT Management, Team Leadership, Vendor Relations, Cost Control, Revenue Growth, Security Management, Technical Support, and much more.
• Adept at cultivating partnerships and building trusted relationships across global business sectors, including executive-level communications within industry-leading organizations.
• Unparalleled ability to lead diverse on- and off-shore teams, ensuring a high level of performance standards while simultaneously enhancing operations focused on security, efficiency, and scalability.
• Experience complemented by a Bachelor of Science (BS) in Network & Communications Management.
AREAS OF EXPERTISE
Global IT Operations – Team Leadership – IT Security – Networking – Client Support – Service Desk Management
Strategic Planning – Vendor Relations – Revenue Growth – Best Practices – Project Management – Large-Scale Rollouts
SaaS – Process Improvements – Budgeting – Cost Control – Team Building – APAC/EMEA/Americas - Negotiations
Access Management – Asset Management – Analytics – Client Relationships – Communication Skills – Problem-SolvingMore...