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Work Background
Aetna DigitalSr. GRC Security Engineer
Oct. 2017Greater Denver Area
CiberSr. Security Specialist
Oct. 2016 - Sep. 2017Greenwood Village
FlipSide PartnersInformation Security Manager
Apr. 2016 - Oct. 2016
Reciprocity, IncGRC Expert
Aug. 2014 - Dec. 2016
Nowera InternationalCustomer Support IS Director
Jul. 2013 - Jul. 2014
Zurich Insurance Company Ltd.Cyber Security Defence Coordinator
Apr. 2011 - May. 2013Buenos AiresI coordinate an Access Management team which provides different services for all Latin America, from Active Directory accounts to implementations of new tools.
AvayaLvl 2 tech suport
Jan. 2010 - Dec. 2011Buenos Aires
IBMAccess Management Analyst
Jan. 2009 - Dec. 2010Buenos Aires
MercadoLibre.comAdministrative and Accounting Assistant
Jan. 2008 - Dec. 2009Buenos AiresProcesses massive credit card, resolution of cases, credit risk assessment and documentación.CRM users, SAP Basic and Microstrategy.
In Febraury I was promoted to auditor, performing the following tasks:
Control by SOX standards of income and outflows by MercadoPago (payment option MercadoLibre) Seller Payment Management, responsible for receiving and executing internal audits by external controlled MercadoLibre and Price Waterhouse.
Verizon BusinessProvisioner
May. 2006 - Dec. 2008Buenos AiresDesign of internet and telephony networks for the company Verizon Business corporate clients in the United States. Previously also performed the task of Order Entry.
Continuous contact with U.S. corporate clients such as Citigroup and Goldman Sachs.
TeletechBilingual Sales Agent
Mar. 2006 - Aug. 2006Buenos AiresReceiving Calls from the U.S. in English and Spanish for corporate customers and potential customers for the companies Sprint and Nextel (Sprint together with Nextel). Sales and advice.
In June I was prometed to supervisor.
Supervision of sales agents for U.S.companies Sprint and Nextel. Reporting on productivity, quality, support, among other things. I also trainned agents in my team to improve various aspects after having made a followups with wiretapping calls from customers to the company. Review of payroll, absences, etc..
Arvato ServicesTechnical Support
Jan. 2006 - May. 2006Buenos AiresTechnical support fot Windows Live Mail Beta for english speaking countries (US, Ireland, UK, India, and Australia)