Argentinian dedicated in ongoing improvement and customer satisfaction, focused in exceeding clients ‘ metrics.
“Keep the momentum”More...
Krystel Marcelo
Operations Manager@Skip Force
Verified
I'm Krystel Marcelo, an experienced Operations Manager based in the Philippines. Currently, I lead multiple teams, handling development, marketing, and customer success. I specialize in managing platforms like Hubspot, Podio, and ClickUp, while also creating and maintaining internal processes, including SOPs and project flow charts. With a background in customer success and virtual assistance, I focus on ensuring smooth operations, client satisfaction, and team collaboration. My experience spans across quality assurance, service desk support, and process improvement in various industries.More...
Luciana Didb
Compliance and Privacy SME@Cisco
Verified
I’m a Compliance and Privacy SME, my latest role was as a Sr. Compliance Engineer for WebEx Contact Center at Cisco, I have successfully implemented robust compliance and privacy protocols, ensuring the company's adherence to industry regulations. I have also played a pivotal role in educating employees about data privacy, reducing the risk of breaches. My expertise has been instrumental in passing several compliance audits, demonstrating Cisco's commitment to ethical business practices. Furthermore, I have developed and streamlined processes for better efficiency in maintaining privacy standards.More...