Symetra FinancialSr. Project Manager & ScrumMaster
Oct. 2007 - Sep. 2011Bellevue, WAServed as project manager for various large-scale projects, including implementation of new processes and improvements to existing processes. Created and maintained project milestones, stakeholder registers, issue / risk logs, and communication plans and defined and documented business process flows. • Directed deployment of symetra.com website, improving brand appeal, web presence and web capabilities. • Oversaw deployment of Employer Stop Loss system, delivering outstanding project results and exceeding client’s expectations. • Drove deployment of Web Quote applications tools, leading cross-functional team to re-engineer application tools to common platform and reducing maintenance cost by 2 FTEs. • Led company-wide effort to change President and CEO name and signature on all Securities and Exchange Commission (SEC) filings, company contracts, communications, forms, checks, website and more, driving SEC compliance across $25B+ company to best serve shareholder interests.