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Work Background
Patient Care Coordinator
FreelancePatient Care Coordinator
Jun. 2024Patient Communication- Serve as the primary point of contact for patients, answering questions, and addressing concerns. - Schedule appointments and follow-ups with healthcare providers. - Educate patients about treatment plans, medications, and follow-up care. Coordination of Care- Coordinate and monitor patient care plans across different healthcare providers and services. - Facilitate communication between patients, doctors, nurses, and other healthcare professionals. Ensure that all necessary referrals and authorizations are completed. Administrative Duties- Maintain and update patient records, ensuring accuracy and confidentiality. - Handle billing inquiries and assist patients with understanding their insurance coverage. - Prepare and manage documentation required for patient care, such as consent forms and treatment plans. Patient Advocacy - Advocate for patients’ needs and ensure they receive the appropriate care. - Help patients navigate the healthcare system, including insurance and financial issues. - Assists in resolving any barriers to care, such as transportation or language issues. Quality Assurance- Monitor patient outcomes and satisfaction to ensure high-quality care. - Implement and follow up on quality improvement initiatives. - Participate in meetings and contribute to the development of patient care policies and procedures. Support for Clinical Staff- Assist healthcare providers with patient assessments and care planning. Help with the coordination of treatments and procedures, ensuring all resources are in place.Provide emotional and informational support to patients and their families. Data Management- Collect and analyze data related to patient care and outcomes. Prepare reports for healthcare teams and management. Ensure compliance with healthcare regulations and standards.
Scheduler/Clinical Secretary
SANDY SPRINGS INTERNAL MEDICINE, PCScheduler/Clinical Secretary
May. 2016 - Aug. 2024United States
Front Office Assistant
Wright Vision CareFront Office Assistant
Aug. 2013 - Aug. 2014Decatur, Georgia

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