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Work Background
GenesysPrincipal Solution Consultant
Mar. 2021 Develop and deliver high quality Genesys demonstrations and presentations
A trusted advisor to customers by understanding their processes, requirements, and challenges
Demonstrate to customers how Genesys can help reduce costs and improve efficiency Create and maintain relationships with key product stakeholders like Development, Strategy, Product Marketing, Partners, etc.
Partner closely with the Sales Team to create and deliver world class demonstrations
Present and articulate advanced product features and benefits, product future direction and overall Genesys Cloud solution (AI, WFM, CX, SaaS)
OracleSenior Solutions Consultant
Sep. 2015 - Mar. 2021Kansas City, Missouri Area Develop and deliver high quality Oracle Global Trade Management (GTM) demonstrations and presentations
Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products
A trusted advisor to customers by understanding their processes, requirements, and challenges
Demonstrate to customers how GTM can help reduce costs, improve efficiency and mitigate risk issues related to cross-border business
Create and maintain relationships with key product stakeholders like Development, Strategy, Product Marketing, Partners, etc.
Analyze the key issues of global enterprises and evaluate how Oracle's unique GTM solution can drive meaningful improvements through standardized, automated global trade processes that reduce trade costs and move goods faster, cheaper and with less risk
Facilitation of customer product/application understanding through demonstrations, presentations and benchmarks; provision of support throughout the sell
Partner closely with the Sales Team to create and deliver world class demonstrations
Provide direction and specialized GTM technology/application to client business
Present and articulate advanced product features and benefits, product future direction and overall Oracle Global Trade Management solutions
Develop and manage reference sites through high quality technical, professional client relationships
Cummins Inc.IT Manager - Corporate Supply Chain Logistics
Sep. 2012 - Sep. 2015Greater Minneapolis-St. Paul AreaManaged project portfolio for the Corporate Supply Chain Logistics, which encompassed assessing application needs globally, determined short and long term roadmaps, as well as aligned the IT strategy with the business goals Managed the global implementation of Oracle’s Global Trade Management (GTM) product for six business units in 15 countries, across 57 locations. Integrated the GTM solution with multiple ERP systems, as well as an EDW and Integration Point for FTA/FTZ functionality. Very complex implementation. Utilized resources both onshore and offshore. Collaborated with Oracle to define an infrastructure that would allow little to no impact on the application, as it is expanded, as well as additional functionality that was needed to enhance the tool for better compliance coverage Managed a mix of offshore resources and SaaS vendor resources to implement Integration Point for NAFTA, multiple FTA's, Buy America and FTZ solutions for five (5) business units, covering the US and MX Developed common data integration for NAFTA, across disparate ERP systems Managed a mix of offshore resources and SaaS vendor resources to implement new UK IPR Suspension solution to replace Duty Drawback and have it integrated with multiple versions of Oracle's EBS Worked closely with business leaders and users to redefine existing business processes and to develop common global trade processes Negotiated, secured and managed all vendor contracts
Cummins Inc.Sr. Manager - Oracle/Siebel Delivery Management
Mar. 2011 - Sep. 2012Greater Minneapolis-St. Paul AreaLead a team of Solution Delivery Managers to ensure we offer a consistent robust delivery model for all Oracle and Siebel programs, as well as various other large projects. Created a Siebel PMO, providing configuration change control, release plan, change control board, business process functional group and standard requirement templates. Collaborated with the application expert group to create application setup standards. Successful track record in delivering programs and projects ranging in size from $5M to $100M. Strong understanding of sales, supply chain and manufacturing operations.
Cummins Inc.Oracle/Siebel Solution Delivery Manager
May. 2010 - Mar. 2011
Cummins Inc.Sr. Global Project Manager
Sep. 2005 - Apr. 2010Led large global program intiatives that transformed the way Cummins Power Generation did business with their customers. The program rolled out sales and marketing Oracle applications that allowed customers to configure, price and place their orders via the internet anywhere in the world on the manufacturing plants around the globe. Providing integration to the manufacturing plants, allowing customers to track their orders through invoicing.
OEM WorldwideInformation Technology Manager
May. 2004 - Sep. 2005
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