Requests
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Network Power<100 people
Roles
✨60%
Business Owner
🧮40%
Education
🔥20%
Startup Founder
Geos
🇷🇴20%
Romania
Work Background
British CouncilTeaching center operations manager
Apr. 2023RomaniaOperational Oversight: Ensure the smooth day-to-day functioning of the teaching center.
Manage administrative tasks, resource allocation, and facility maintenance.
Monitor and maintain compliance with organizational standards and procedures.
Coordination Management: Supervise and support coordinators in their roles.
Oversee class scheduling, student placement, and communication.
Ensure effective coordination to optimize teaching center operations.
Quality Assurance: Promote a positive learning environment for students and teachers.
Implement quality control measures to uphold educational standards.
Collaborate with staff to meet organizational goals and enhance teaching center performance.
Upgrade EducationCustomer Success Analyst/ Education Project Coordinator
Jun. 2022 - Feb. 2023RomaniaAnalyze costomer complines, queries, and requests, and find solutions to maximize customer satisfaction.
Outline and identify the areas that need improvement in the customer success department.
Onboarding new team members and offering them the support to start their activity.
Educational project manager to each client, organizing their study process, important admission deadlines, and university admission process in general.
Onboarding New Clients (students).
Organize one-to-one feedback/Upsell sessions with parents.
Organize the extracurricular activities of the students.
Run one-to-one strategy and education coordinator meetings with the students, where we discuss our perspectives for our future careers and universities of choice.
MAARIF SCHOOLAdministrative Manager / deputy director
Jul. 2021 - Jun. 2022RomaniaOverseeing day-to-day operations.
Developing organizational policies.
Disbursing funds to managers.
Managing administrative budgets.
Hiring and training administrative staff.
Negotiating contracts and agreements with vendors.
Maintaining corporate relationships.
Monitoring operating expenses.
Updating executives on business performance.
Manage the external examination of the students.
Overseas the workflow of all the administrative staff.
Overseas the work of the IT & Marketing departments of the school.
MAARIF SCHOOLCambridge exam officer
Mar. 2020 - Aug. 2021RomaniaLiaise with a wide range of internal and external stakeholders, including students, parents, teachers, and Administration
Be aware of examination changes each academic year
Manage invigilators. This includes training new invigilators and updating existing invigilators on rules and regulation changes on an annual basis
Update examination-related policies
Manage the examination entry process, including gathering information from teaching staff to ensure that students’ examination entries are made correctly and on time, making amendments/withdrawals etc.
Manage the examination preparation process. This includes preparing examination timetables for students and staff; creating seating plans for each examination room; briefing candidates, staff and parents; receiving, checking and securely storing confidential examination materials; administering internal assessment etc.
Support the process relating to access arrangements
Manage examination days in accordance with awarding body regulations, including preparing for each exam day, starting an examination, dealing with emergencies, irregularities and malpractice, ending the examination, collecting the examination scripts and packing and dispatching examination scripts
Manage examination results. This includes accessing results electronically/downloading results from awarding body secure sites and preparing for results to be disseminated to each student/candidate
Dealing with requests and administering post-results services
Issuing examination certificates
MAARIF SCHOOLHead of personal development, behavior and Welfare department
Nov. 2019 - Feb. 2021The department was set to organize procedures and programs that help our school community thrift and prosper, once it was set the department has moved under the Management of the school consular.
MAARIF SCHOOLIGCSE Business teacher
Oct. 2019 - Jul. 2020Bucharest, Romania
MAARIF SCHOOLAssistant Director
Aug. 2019 - Mar. 2020RomaniaHelped the General Director to ensure that day-to-day business operations run smoothly. Draw up weekly schedules, order merchandise, and assist the General Director with training, recruiting, promotions, and planning Some of my direct executive responsibilities:
Cooperating with the General Director, and assisting with anything from project planning to staff management.
Nurturing positive working relationships with staff.
Delegating daily tasks.
Addressing any issues in a timely fashion.
Supervising staff and controlling merchandise.
Ensuring company policies and procedures are followed.
Setting a good example for staff.
Cambridge School of BucharestStudent union , events & activities coordinator
Sep. 2017 - Jul. 2019Bucharest, RomaniaBuilding my way in this up-growing school, I have established a new position, the student union was entirely my idea and I am currently working on this project making it an official part of the school management network, managing up to 30 high school students, involving them in the school development and giving them new opportunities for volunteering and internship,
The activities coordinator position was a different position added to my daily routine as I managed to have excellent communication relationships with my coworkers, subaltern, and external people such as activities suppliers and customers of Cambridge school.
Cambridge School of BucharestHOD Supervisor
Sep. 2014 - Sep. 2017My work involved both students, offering guidance and support, and parents as one of the few persons in title to contact the parents regarding behavior issues with their child/ children.
Another important task was to coordinate and manage the school supervisors, making their schedules and providing quality control for the team.
Additionally, I created a special events team in the school and made lots of charitable events, managing the students through the whole process.
Cambridge School of BucharestSupervisor
Sep. 2011 - Sep. 2014Bucharest, RomaniaAs a supervisor, the main issue was to insure that students who are under your responsibility were safe and in their proper location at the school throw the day, so the supervisor was in charge of keeping the school's absents, supervising the students throughout the school breaks or free hours, ensuring that all the students are in the classes based on their schedule and assisting them if they have any special needs, additionally I was in charge with the school library making a schedule and insuring the return of the books.
OracleRenewal specialist
Jan. 2007 - Jun. 2011RomaniaI was Responsible for timely renewals for medium-sized customers in the Middle East area ( as an Arabic language speaker)
Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle*s portfolio. Meet productivity expectations on outbound calls for renewals. Manage exceptions for customers with issues that may delay or inhibit renewals. Identify and transfer leads to sales representatives for top-tier opportunities. Accurately forecast business targets and opportunities in territory.
I started by rearranging the customers' data based and ended up taking over the big size contracts, as my renewals reached the target of 3 million dollars and I had to make them by renewing the contracts in one country only, it was a great challenged which I enjoyed.
Nobel RomaniaSales associeted
Nov. 2005 - Jan. 2007Bucharest, RomaniaHired for a trial project of selling international calling minutes from the USA abroad, in 3 months I
succeeded to make it a permanent position within the company that still exists now.
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