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Work Background
Sr. Management Analyst
ConduentSr. Management Analyst
Jan. 2015 - Jan. 2017On-time delivery of project initiatives on a $500M contract between the State of New York and Xerox. Opened channels of communications with multi-vendor/suppliers ensuring precise and efficient execution in response to requirements • Led new best practices resulting in a greater efficiency rate within the Division being used by multiple vendors • Implemented innovative report processes by leveraging Agile and waterfall project management methodologies, leading to a demonstrable enhancement in productivity • Mentored diverse organizational systems to identify workflow, communication, and resource utilization issues • Executed thorough reviews of operations to devise and deploy improvement strategies
CEO/Senior Planner/Head of Events
E&P Events, LLCCEO/Senior Planner/Head of Events
Jan. 2012Hoschton, GAStrategically orchestrate multi-vendor events, overseeing budgeting, contract management, logistics, and design coordination to ensure seamless execution during the initiating phase, while fostering adherence among all personnel • Supervise client associations between small businesses to large corporations by negotiating contract terms to maximize strategic client/partnership relationships • Led end-to-end conceptualization and execution of event aesthetics, encompassing the meticulous design of arrival and departure schedules for vendors and suppliers, creation of room layouts, extensive site visits, and rigorous vendor selection processes • Led strategic planning of multiple projects totaling $1 million to $5 million in expenditure, utilizing B2B negotiations for clients with 100 to 2000+ participants • Led Project Implementations - Plan and communicate each project for an on-time and on-budget completion • Oversee a team while also managing contract negotiations, purchase agreements, relationship building, and approximately 10 vendors/suppliers per project
Financial Analyst
Hospital Corporation of America (HCA)Financial Analyst
Jan. 2011 - Jan. 2014Norcross, Georgia, United StatesPartnered with C-Level Executives and Clients’ C-Level Executives regarding operational reports. Led the planning and execution of monthly and quarterly projects, setting key activity milestones, managing SAP Business Objectives, preparing monthly service line and operational reports, and presenting data to C-Level Executives • Exceeded all project deadlines and received stellar reviews from the Chief Executive Officer (CEO) for accomplishments • Led and improved automated reports for clients due to QA process improvement efforts • Handpicked by Upper Management and Divisional Heads to prepare and report on monthly operational data
Customer Service Manager
Fifth Third BankCustomer Service Manager
Jan. 2007 - Jan. 2010Alpharetta, Georgia, United StatesServed as the Assistant Branch Manager (ABM), audit operational functions and spearheading risk mitigation strategies within the banking center. Led the development and execution of risk management initiatives, researched risk issues and patterns ensuring adherence to diverse regulatory reporting mandates while upholding compliance standards • Partnered with the Division Retail Risk Manager and the Administration Manager on policy and procedures, and to present any discrepancies to appropriate Divisions • Led 3-5 direct reports within Banking Center while also managing additional personnel as the ABM Earned a Client Service ranking score of 4.91 out of 5.00, for 3 consecutive years • Strengthened operational efficiency within the Banking Center through strategic audit practices, resulting in a 92% increase in overall effectiveness while mitigating banking center risks • Led weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Development Manager
G3ict - The Global Initiative for Inclusive ICTsDevelopment Manager
Jan. 2007 - Jan. 2007Developed sponsor/partnership agreements with governments, cities, municipalities, and private firms. Led the synchronization of team tasks to meet project schedules/timelines, which included delivering proper communications and the timely completion of all project activities • Led and coordinated a high-level summit on assistive technologies at the United Nations (UN), drawing the participation from heads of state, influential philanthropists, and top-tier C-level executives from Fortune 100 and 500 companies • Successfully raised $250k+ in sponsorships for the United Nations (UN) initiative • Led all ad-hoc project initiatives company wide

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