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Work Background
Candi SolarTechnical Product Owner
Oct. 2024City of Johannesburg, Gauteng, South Africacandi solar partners with businesses to provide simple, end-to-end solar and battery solutions. Our flexible approach, coupled with our financial expertise, enables us to tailor an offering to your exact needs. Our shared value model guarantees we are invested for the long run, owning the risk and ensuring you reap the full rewards. www.candi.solar
ComUnityDigital Platform Analyst
Jun. 2023 - Jul. 2024Johannesburg Metropolitan AreaMy role involves: Creating and implementing BA methodologies and processes aligned with ComUnity's and our customers' objectives | Establishing best practices for requirements gathering, analysis, and documentation | Identifying areas for improvement in existing business processes and systems | Providing BA oversight in both the Platform and Project divisions | Guiding internal stakeholders on effective requirement gathering and documentation | Developing and maintaining the BA Centre of Excellence | Collaborating with others to ensure requirements are properly translated into tasks | Staying up to date on industry trends and best practices | Creating system designs, process flows, and user documentation
KorridorIT Shared Services Team Lead (Product Manager)
Aug. 2021 - Jun. 2023Gauteng, South AfricaI am the point person throughout a product's lifecycle, balancing input from various stakeholders. I am responsible for understanding everyone's needs and translating them across departments. I act as a Scrum Master, manage the IT support team, conduct requirements analysis, run the BI Division, meet with users, monitor development, write policies, onboard/offboard team members, drive the Internship program, build/manage product roadmaps, train/mentor teams, stay aware of new technologies, and monitor industry trends.
KorridorSenior Business Analyst
Apr. 2020 - Aug. 2021Gauteng, South AfricaResponsibilities: Liaising between IT department, Business, and Users | Acting as an information source and communicator between business branches | Understanding strategic business needs and plans for growth | Enhancing IT product and service quality | Analyzing technical systems and business models | Utilizing IT data for business insights | Finding technological solutions for business requirements | Producing reports on application development and implementation | Analyzing data for business decisions Projects: Migrating and rebuilding 5 systems into 2 for Client Korridor as a Business Analyst and later as a Team Lead | Responsibilities included running BA Team, BI Team, Support (application and desktop), and Scrum Master tasks Tech Stack: .net core, Flutter, Github, Amazon Lambada, SQL Server, AWS, Octopus, Deploy, Jenkins, GCP, Google Data Studio, Jira, Postman, Dart, Selenium.
Bestmed Medical SchemeBusiness Analyst
Feb. 2018 - Apr. 2020Pretoria Area, South AfricaAs the Business Analyst at Bestmed, I improved processes, products, services, and software through data analysis. I bridged the gap between IT and the business to enhance efficiency. Projects: Support Tickets Management, Cards Distribution, Wellness (App and Portal launch), Website Revamp | Client: Bestmed | Role: Business Analyst. Responsibilities included analyzing and improving current business processes, researching new IT advancements, presenting findings in meetings, training and coaching staff, creating initiatives based on business needs, monitoring project performance, and collaborating with stakeholders and team resources.
BritehouseBusiness Analyst
Mar. 2017 - Feb. 2018Pretoria Area, South AfricaOne Year Contract - Agile Approach | Project: eToyota Plus rewrite | Client: Toyota | Role: Business Analyst Project responsibilities include: Process Definition & Design – This level of analysis includes the business process modeling, which is often the outcome of process design and modeling. IT & Technology Business Analysis – This level encompasses the rules as well as needs for technical systems. Our Solution was very UI/ UX focused, and required a lot of attention on design. Toyota also held a very high standard of documentation - ISO level documentation.
nVisionITBusiness Analyst
Apr. 2015 - Mar. 2017WoodmeadBusiness Analyst with expertise in Agile methodology and Jira, specializing in projects such as Microsoft CRM, Custom Dev, Microsoft SharePoint, and SSRS. Clients include BidTravel BOSS, BidVest Steiner Mobile App, CIDB Quarterly Monitoring, Konica Minolta SA SharePoint Portal, Dept of Public Works integration Project, Marsh SharePoint Solutions rebuild, Marsh Composer Rebuild, National Prosecuting Authority CRM projects, and Private Office of the Executive Mayor: CRM Implementation. Responsibilities include conducting JAD and Requirements workshops, facilitating trainer sessions, implementing Agile methodology, managing UAT and Go-live activities, designing system taxonomy, creating documentation (BRD, Test Packs, FDD, Training packs & videos), conducting workshops for requirements gathering and change management, performing RTM and project admin tasks, conducting system audits and analysis, collaborating with sub-contractors, and developing BRDs for projects such as Invoice Tracking, Court Case Management, and Assets Register. Additional expertise in Internal Social Media governance and management.
OrangeNowBusiness Analyst
Sep. 2013 - Mar. 2015GautengOrangeNow is a company that specializes in implementing and customizing the ImageNow product for onboarding systems and admissions. Some of our clients include the University of Fort Hare, Central University of Technology, Free State, and CSIR. I am a Senior Business Analyst in charge of various project responsibilities such as system taxonomy and solution design, documentation, business rules register, risk matrix, RTM, business requirements document, functional specifications, technical specifications, client visits, JAD and workshops, and support.
DatacentrixECM | SAP & OpenText | Functional Consultant
Apr. 2011 - Aug. 2013Johannesburg Area, South AfricaRoles: ECC6-Open Text EFM, EDE (xECM) in SAP ERP and web-based ECM Products, ECC6-Open Text VIM in SAP, SAP ECC6-DMS (ECM), ECM Strategy for web-based ECM tool. Projects: SEFALANA - SAP ECC6-DMS (ECM) Clients: Sasol, DOD, Exxaro, Macsteel, Water Utilities Company Responsibilities: Training, Testing & Change Management, Functional consultant, On-going support, Executive liaison Project responsibilities: Business Requirements Document, Functional Specifications, Blueprints, Client visits, JAD & workshops, Support, Exco reporting, Business analysis, Business Process Definitions & Development Specification Inventory, Data migration plan, Data clean-up plan, Content Audit, Technical Specs & System testing, Signed-off test packs, Train the Trainer, Training material.
iFactory ConsultingFunctional Consultant
May. 2008 - Apr. 2011Johannesburg Area, South AfricaAdobe ES and Oracle integration for interactive forms and University of Pretoria Visual Arts Archive project. Technical and functional consultant role includes running workshops, mapping document details, business analysis, data migration and clean-up plans, system configuration and testing, and creating training material.
ITS - Information Technology SolutionsFunctional Consultant
Jun. 2006 - May. 2008Johannesburg Area, South AfricaMicrosoft Navision and SharePoint products. Clients: Grays Int., Net#work BBDO, Ireland / Davenport, McCann, Morrisjones. Role: Interface Design, Implementation, Training, Pre-sales. Project responsibilities: Pre-sales presentations (development and presenting) | Solutions design (mainly SharePoint) - Architectural development | Migrations, testing, and implementation | Training, including training material | Change Management and ongoing support.
Marketing Support ServicesPresales & Graphic Designer
Nov. 2005 - Jun. 2006Pretoria Area, South AfricaI worked with Photoshop, InDesign, and Dreamweaver. In this, my first position, I had a varied role that included graphic design, web design, corporate photography, sales, and briefing sessions. One notable project was creating an interactive mini-CD for a CSIR conference. I built a site with over 1000 links to scientific papers and authors in just 3 days, working without sleep and fueled by excitement. It was a valuable learning experience.
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