Florencia Facal

Consulting Practice Manager

ITConsultingCustomer ServiceCustomer Success ManagerCase ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistCustomer Retention SpecialistUruguay✔️ IT🗿 HR🧨 Consulting🧮 EducationSystem AnalystRecruiterProject ManagerSoft Skills TrainerBusiness AnalystEngagement Manager

With more than 6 years of experience within the IT industry, I have been leading & mentoring consultants and advising customers from all over the world, mostly from Portuguese and English speaking countries. As a Consulting Practice Manager, I have successfully led and managed a team of consultants, ensuring the delivery of high-quality services to clients. Also, have excelled in developing and implementing strategic plans, improving operational efficiency, and driving business growth. My type of leadership and project management skills have resulted in successful project completions, increased client satisfaction, and significant business revenue growth. I have also demonstrated expertise in business process improvement, change management, and risk management. My ability to build strong relationships with clients and stakeholders has been instrumental in her success.

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