Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Operations Manager
FoundeverOperations Manager
May. 2024Athens, Attiki, Greece
Team Manager
FoundeverTeam Manager
Nov. 2022 - May. 2024Greece• Coaching and supporting a team of 42 people with varying levels of experience to meet sales and service goals in three LOBs, monitoring performance, quality and the achievement of KPI targets, reviewing monthly financial results to identify profitability improvement opportunities, conducting monthly meetings to create action and business plans • Implementing and communicating service optimization propositions to client stakeholders, to fulfill contract and overall commitments to deliver customer service excellence • Creating and optimizing existing knowledge base • Training new associates, configuring training plans • IT support
Customer Care Advisor
FoundeverCustomer Care Advisor
Jun. 2022 - Nov. 2022Greece• Corporate and retail account handling for the UK and Irish market.
Retail Sales Supervisor
Paper LinkRetail Sales Supervisor
Sep. 2018 - Jun. 2022Athens, Attiki, Greece• Processed accurate credit, debit, check and cash sales transactions for more than 100 customer orders per day, handling equilibrium • Warehouse and logistics management • Designing and conducting marketing promotion strategies • Created inviting environment for customers by maintaining store organization • Managed efficient cash register operations • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
Store Manager
Goody's - Everest Group of Companies (VIVARTIA- FOODSERVICE SECTOR)Store Manager
Aug. 2013 - Aug. 2015Rethymno, Crete, Greece• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation • Approved regular payroll submissions for employees
Business Owner
DiamorfosiBusiness Owner
Sep. 2011 - Apr. 2013Athens, Attiki, Greece• Assessed supplier quality to maintain tight cost controls and maximize business operational performance • Put together realistic budgets based upon costs and fees for successfully operating business • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports • Created and monitored promotional approaches to increase sales and profit levels • Optimized team hiring, training and performance
Mathematics Tutor
Self-employedMathematics Tutor
Sep. 2010 - May. 2020

Requests

Touchpoint image
0
Looking for a Job
Job Search: Operations Manager
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
See more people like Georgia on Intch
Startup Founder
501187 people
19
IT Project Manager @ AbbVie
23
Head of Growth | Lead Generation & Revenue Systems (B2B, SaaS, High-Ticket, Local)
15
Managing Partner - Communications specialist | Marketing and PR consultant @ Kommigraphics
Startup FounderFounder
222412 people
26
Software Engineer @ Gixoft.gr
17
Business Development & Operations Professional |Remote Work | Lecturer | Founder @ CNO
16
Head of Legal and Compliance / Business Strategist / Executive Coach / Board Advisor