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Work Background
Trend MicroSenior Sales Engineer
Apr. 2018AfricaPrepared cost estimates and bid documents by studying customer RFPs and consulting with project managers. Managed technical integration, systems engineering program management, customer support and program management. Recommended changes, improvements or enhancements in products to product development team based on customer feedback. Provided technical troubleshooting and problem solving for clients with installed equipment or system issues. Delivered technical sales presentations to prospects and presented benefits and value of products. Provided sales forecasts for all product sales opportunities within assigned accounts. Developed and implemented pursuit plans for all opportunities within assigned key accounts. Attended trade shows and seminars to promote products and network with industry contacts. Designed and delivered product training for clients. Captured opportunities for additional sales during project implementation and rollout with existing accounts. Used effective data analysis and sales strategies to increase win prospect buy-in and demonstrate system benefits. Liaised with assigned accounts to foster relationship development. Gained customer acceptance by demonstrating cost reductions and operations improvements. Identified and supported resale opportunities to achieve sales plans. Identified sales opportunities by assessing environment and devising and implementing winning strategy. Increased sales for East Africa by over 60% in 9 months and progressively increased by 20% YoY growth
Interdist AlliancesSolution Architect- Enterprise & Security
Sep. 2016 - Mar. 2018NairobiDevelop an understanding of market positioning, vision and solution value addition Provide sales support and solution expertise on qualified opportunities specific on enterprise and security Look for opportunities on market verticals and pursue these with the appropriate Account Managers and teams. Assume responsibility for technical pre-sales solution design and related justifications within the context of defined and client-approved requirements and constraints Work with Account Managers on client proposals and when assigned to opportunities the presales deliverables (BOM, SOW, Diagram, etc) Presenting and Speaking at demand generation events, industry events, partner and end-user enablement events Collaborating with and mentoring partner pre-sales System Engineers in their role as multi-architecture sellers Conducting multi-technology design sessions for individual end-customer/partner opportunities, workshops etc Completing outcome-based architecture documentation including reference architecture designs, Executive Level artifacts, I.T. architecture capabilities, etc.
Independent ConsultantNetwork Security Consultant
Nov. 2015 - Apr. 2018Nairobi✔Client business requirements and gap analysis ✔Enterprise and telecom network design ✔Design borderless networks with security in mind ✔Plan, design, develop, deploy and optimize networks ✔Rollout VPN solutions ✔Security policy management design and deployment
IBMNetwork Infrastructure/Security Specialist ►CISCO ♦ Network Performance ♦ Security Audits ♦ Firewall
Jul. 2012 - Oct. 2015Nairobi, KenyaIBM has been in the field of information handling for nearly 100 years. Virtually all of IBM’s products were designed and developed to handle information – recording processing, communicating, storing and retrieving it. Today IBM has over ninety billion dollars of revenue each year, and produces some of the most highly advanced equipment in the world. My responsibility was the configuration, management and maintenance of the network infrastructure and to ensure that security is maintained. I actively supported LANs, WANS and SANs, and keep the network performing well by constant monitoring and analysis, tuning, and troubleshooting any problems. ✔ Led deployment in support of WAN optimization services for six different countries. ✔ Installed, configured, and managed Cisco ASA firewalls, security policies, VPNs, switches, spanning tree, HSRP, VRF and MPLS. ✔ Worked on project to roll out MPLS for Bharti Airtel Africa. ✔ Supported Bharti IT infrastructure and security. ✔ Audited the LAN of AirTel Chad to identify the root cause for frequent outages, resulting in a loss of revenue, and recommended major infrastructure changes which resolved the issues. ✔ Migrated the data center for Airtel Gabon. ✔ Restructured LAN for Airtel Malawi improving efficiency, high availability and security to company and customer data. For detailed list of accomplishments, please request my resume.
LANTech Africa LtdSenior Systems Engineer ►CISCO ♦ Firewalls ♦ Network Security ♦ Technical Support
Apr. 2012 - Jun. 2012LANTECH Africa Ltd was established in 1993 and is a wholly owned Kenyan company. Their headquarters is in Nairobi, Kenya may have a branch in Kampala, Uganda. Their main business is system integrations in the areas of wide area networks, storage and disaster recovery. While at LANTech Africa, my role was to provide high-level support for the network which included Cisco products and network equipment. Some of my accomplishments included: ✔ Implementing and maintaining called billing and accounting system. ✔ Diagnosing network problems, working out solutions, and providing documentation. ✔ Configuring Cisco ASA firewalls, catalyst and enterprise switches, routers, and load balancers ✔ Providing technical support for presales For detailed list of accomplishments, please request my resume.
Computer Information SystemsSenior Network Support Engineer ►Telecommunications ♦ Configuration ♦ CISCO ♦ Switches
Mar. 2011 - Mar. 2012KenyaMy main responsibility was to provide support of the network to a variety of telecommunications clients in Kenya, East Africa, and Central Africa. I worked with new and existing clients, analyzing their needs, and proposing solutions to their problems. Some of my responsibilities included: ✔ Understanding the clients requirements and designing solutions to meet their needs. ✔ Working with clients to review their SLAs and maintenance contracts ✔ Analyzing client requirements in order to create proof of concepts to validate new products and services ✔ Maintaining and monitoring devices on the network for performance, and recommending upgrades or replacements as needed. Some of the products I’m experienced with include Cisco routers, Cisco switches, Cisco VLC LAN controller, Cisco APs, Cisco ASA firewalls, and IPS module on a switch. For detailed list of accomplishments, please request my resume:
Express AutomationSenior Cisco Networks Engineer
Aug. 2007 - Feb. 2011Worked as Cisco Networks Engineer in-charge of Designing solutions, Implementation of Solutions, Troubleshooting in Routing and Switching, Cisco VoIP and Security.
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