Requests
12
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Children's National HospitalHR Shared Services Specialist
Oct. 2022• Provide first-level support for all end users in HRIS applications including PeopleSoft, Taleo, and Cornerstone
• Prepare and distribute weekly and monthly reports • Monitor and maintain HR transactions daily, including non-employee transactions, leave requests, position changes, and job code updates
• Assists in the development of SOP & training resources
• Research, resolve, and assist with HR-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff promptly to meet service level agreements.
• Create new job codes and update current codes to allow for efficient tracking and management of employee positions, including payroll, benefits, and performance evaluations
• Assist the HR team in the researching, evaluating, planning, and implementing new HRIS modules that will enhance the functionality of HR systems.
Children's National HospitalHR Shared Services Coordinator
Feb. 2022 - Oct. 2022• Responsible for supporting recruitment, HRIS, benefits/compensation, employee relations and learning development for over 8,500 employees. • Review requests to ensure all required information is accurately entered into the HR System in accordance with established policies and business processes of Children’s National Hospital and its affiliates. • Research, resolve, and assist employees and managers with HR related inquiries in a timely manner to ensure excellent customer service • Collaborate with Workforce Management to ensure job postings are accurate and posted promptly to avoid disruptions in the recruitment process • Monitor and maintain HR transactions daily, including terminations, leave requests, and staffing changes • Acts as a resource for HRIS Representatives to resolve complex customer issues
Children's National HospitalHR Shared Services Rep
Oct. 2021 - Feb. 2022Resolved problems promptly by clarifying and researching information to prevent disruption of workflow in other departments
• Verified the accuracy of information provided on various HR forms to ensure position and employee changes are made seamlessly
• Performed basic data research and analysis to ensure proper and accurate responses to incoming inquiries
• Anticipated and responded to the needs of employees to ensure they receive a positive experience within the HR department
SVETNESSPersonal Trainer
Jun. 2019Waldorf, Maryland• Develop and implement personalized client health and wellness programs
• Coach clients to help them better understand nutrition and improve eating habits • Collaborate with clients to create sustainable habits and behaviors to help meet goals
• Lead group training sessions with people of different abilities and needs to create an inclusive environment
MedStar National Rehabilitation NetworkOffice Assistant II
Oct. 2018 - Dec. 2020Waldorf, MD• Mentored and coached new hires as well as provided coaching to supervisors on insurance authorization management to decrease billing errors and denials
• Provided superior customer service to patients and clinical providers which resulted in the site earning high ratings for patient care and satisfaction
• Resolved conflict through verbal and written communications to keep day-to-day office operations running smoothly • Scheduled and coordinated patient appointments with multiple providers to ensure patients were receiving prompt care
24 Hour FitnessPersonal Trainer
Feb. 2018 - Dec. 2018• Developed and implemented personalized client health and wellness programs
• Provided client consultations for injury prevention
• Trained clients on equipment safety and coached proper movement techniques to prevent injuries
MedStar National Rehabilitation NetworkOffice Assistant
Jul. 2015 - Oct. 2018Waldorf, MD• Processed, reviewed, and maintained patient cases through the Electronic Medical Record System
• Confirmed the accuracy of data records and reports which resulted in fewer claim denials than other sites in the southern Maryland region
• Managed and coordinated authorizations and patient referrals from case managers, doctors, and insurance companies to ensure patients received prompt care
• Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve overall office flow
MedStar National Rehabilitation NetworkClinic Assistant
Sep. 2011 - Jun. 2015Waldorf, MD• Served on the MedStar’s High-Reliability Organization team, which is tasked with finding ways to improve employee relations and patient services • Maintained records to ensure compliance of federally mandated OSHA regulations are met • Mentored and coached new hires to help provide a safe rehabilitative environment and provide exemplary customer service
Toys"R"UsSales Associate
Oct. 2006 - Oct. 2012Clinton, MD• Assisted with screening and selection of seasonal applicants using applicant tracking system (ATS) Taleo • Coordinated and scheduled interviews for applicants with time management
• Assisted with the onboarding and training of new hires
Intch is a Professional Networking App for the Future of WorkSee more people like Tiffany on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
200684 people
16
Program Manager @ DISH Network
19
Founder @ Beagle
15
Principal Consultant @ Marketing Endeavors Strategic Consulting
67635 people
19
Founder @ Beagle
15
Marketing Executive @ LivesMarket
42
Senior Mining Engineer @ Riot blockchain