Serena HotelsPublic Relations Manager
Mar. 2011 - Sep. 2015KenyaTourism Promotion Services (TPS) owns and manages Serena Hotels globally. Serena Hotels has a property portfolio of 25 hotels, camps, lodges and resorts in Kenya, Uganda, Tanzania, Rwanda, Burundi and Mozambique. Other properties are in Asia. I was responsible for all 25 properties in Kenya, Uganda, Tanzania, Rwanda, Burundi and Mozambique and at least 25 colleagues who directly supported PR, CSR and Corporate Affairs initiatives in the various countries. Role summary:
(i) Strategic communication and engagement- developed communication strategies, planning and implementation programmes for TPS East Africa for the period between the years 2011-2015 and these enabled the organisation move towards a strategic direction.
(ii) Sustainability and Responsible Business Practice & Impact reporting- established and managed systems to facilitate successful delivery of projects including environment conservation, project planning mechanisms, monitoring and evaluation, budget management and contract management.