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Work Background
AlkermesIT Project Manager
Mar. 2023 - Jan. 2025Waltham, Massachusetts, United StatesBuild and foster effective relationships between the Business, IT and any 3rd party vendors.
Organize and motivate the project team while maintaining project schedule and overall progress and performance.
Manages project governance & cadence through the project lifecycle to enable the project team to deliver on requirements.
Manages and use appropriate verification techniques and escalates changes, risks and issues (CRI) throughout project lifecycle.
Insulet CorporationIT Project Manager
May. 2022 - Mar. 2023Acton, Massachusetts, United States• Responsible for managing projects from initiation, planning, design, execution, monitoring, controlling and closure.
• Develop and maintains project documentation
• Measure project performance using appropriate systems, tools and techniques
• Provide necessary updates to the project sponsor, project champion, project steering committee and other identified key stakeholders
• Report and escalate to management as needed
• Develop detailed project plans to track progress
• Ensure resource availability and allocation
MarkforgedSr. IT Project Manager - Business Systems
Oct. 2021 - May. 2022Watertown, Massachusetts, United StatesDrive the Discovery, Design, and Implementation and own the project. Balance risk and project scope creep/bloat.
Provide oversight of the project and work collaboratively a broad team.
MedtronicSr. IT Project Manager - ITPMO
Dec. 2020 - Oct. 2021St Paul, Minnesota, United States (Remote)* Lead the team through sprint/project planning to gain consensus as to what can be achieved.
* Guide the team and organization on how to use Agile/Scrum/Waterfall practices and values.
* Identify and remove impediments or guiding the team to remove impediments.
* Facilitate team meetings, including daily stand-ups, stakeholder meetings, sprint planning, etc.
* Identify and manage overall project scope across several interrelated projects.
* Prepare impact analysis against scope, schedules, and budget.
* Identify, review, and present all Change Requests to governance groups.
* Ensure quality of all program and project outcomes, deliverables, and products.
* Liaise with key Stakeholders and implementation resource groups to ensure alignment of priorities
* Lead briefings with internal and external contacts.
* Identify, mitigate and review Risk and Issue Logs and assume ownership for all project-level risks and issues.
National GridSenior IT Project Manager - CXP IT Customer
Feb. 2020 - Nov. 2020Waltham, Massachusetts, United StatesManages delivery for Customer Contact center working in close partnership with IT Solution team, product owner, business stakeholders and Third Party Vendor for on time, on budget delivery to business satisfaction. Responsibilities include (not limited to):
* project oversight for tracking and communication
* risk mitigation
* escalation
* reporting and financials
The TJX Companies, Inc.Sr. Project Manager
May. 2019 - Nov. 2019Marlboro, MA
Iron MountainSr. Technical Program Manager
Apr. 2018 - Apr. 2019Greater Boston AreaProvides technical support to project team members. Handles very complex application features, technical designs, and projects. Provides overall, long-term coordination and management to company technical projects from initiation through delivery.
• Ensure that technical projects remain on schedule and within budget.
• Scrum Master to 5 separate workstream teams.
• Establish effective communication with other departments in order to ensure that projects are completed in a timely and effective manner. • System Admin for Project Jira. Confluence, GSuite and Zoom applications.
• Responsible for all aspects of Vendor Accounts Payables from setting up in the internal AP system to ensuring payments are made on time.
Micro FocusSaaS Program Manager
Apr. 2017 - Feb. 2018Greater Boston AreaResponsible for managing key initiatives across the Micro Focus SaaS Business Unit. Ownership of the software Release Management lifecycle in the SaaS environment including scheduling, coordinating and management of releases across multiple applications and various portfolios.
DellPrincipal IT Project Manager
Jul. 2015 - Jan. 2017Soutthborough, MAResponsible for the overall day to day management of one or more medium to small sized projects and manage the delivery of the functional design, technical design, build, test, and readiness components of projects. Organized and delivered project related communications as determined during project governance formation. Communicated delivery status, issue management and resolution.
Dell EMCSr. Project Manager
May. 2015 - Jun. 2015Southborough, MA
Veritude (Fidelity Investments)Business Project Manager
Dec. 2014 - May. 2015Smithfield, RIProvided leadership and support to business and system partners through requirements gathering, process development and training programs. Provided technical oversight to ensure business requirements are met, monitor project plans, manage budgets, align resources and manage change. Responsible for the management of overall project budget, schedule, and scope of projects of medium to large size and complexity.
Akamai TechnologiesSr. Program Manager - Product Operations (PDG)
Dec. 2013 - Dec. 2014Cambridge, MAWorked with key stakeholders in the PDG Business Units, Platform Division, Information Security Group, Finance, IT, & other Akamai organizations on product requirements. Tracked process dependencies and communicated status to stakeholders within Akamai. Reported on program development process status, issues and success metrics across the organization.
RSA The Security Division of EMCGlobal Program Manager - Security Management and Compliance
Jul. 2010 - Sep. 2013Bedford, MAIdentified opportunities for productivity improvement and drive improvement initiatives with senior management. Tracked performance of the organization against strategic and tactical objectives. Help identify key metrics and reports. Maintain and enhance the engineering dashboard. Created and executed project plans to roll out new/enhanced products/product capabilities via multiple product Core Teams. Participate in project/initiative prioritization process. Help managed “get well” plans, as needed, to respond to product issues. Oversaw the work of vendors and cross-functional project teams, as needed. Acted as a cross-functional liaison to maintain communication between business groups (e.g., engineering, customer support, sales).
EMC Corp., IT Solution Delivery GroupSenior Project Manager
Aug. 2009 - Jul. 2010• Worked closely with project team and business partners to complete business requirements and obtain sign-off. • Evaluated business process implications of business requirements and assesses possible design recommendations. • Translated business requirements into process/functional design/system solutions. • Established and maintained a close-working relationship with business partners and IT Management. • Ensured the successful completion of all project deliverables & milestones in a critical/complex environment. • Established communication plans and delivering project status by publishing high quality project reports and presentations. • Facilitated consistency, thoroughness and completeness of all project deliverables.
Fidelity InvestmentsProject Manager - Personal Workplace Investing
Jun. 2006 - Feb. 2009Drove consistent data definitions, requirements across products, and managed full Software Development Life Cycle project plans, issue tracking and resolution. • Project Manger for deployment of an information sharing process (Knowledge Management Hub and Community of Practice) utilizing Design for Lean Six Sigma methodologies for the Quality Assurance community. • Facilitated requirement and planning sessions that built consensus among project team members regarding task definitions and sequencing for benefit product planning, feature set selection and deployment. • Collected data for metric analysis for Chief Information Officer Scorecard and Key Performance Indicators as well as implementation of process improvements to the Release Management process
Fidelity InvestmentsClient Relationship Project Manager
Sep. 2002 - Jun. 2006Provided project management, systems analysis and Fidelity data file guidelines to Fortune 500 clients during product implementations. Implementations ranged from small (one month, one product) to large (three or more months with at least two products). • Acted as an intermediary between technical staff and client staff at Fortune 500 companies during product implementation. • Managed multiple product implementations at one time varying in size, scope and duration. • Fostered relationships throughout the organization to successfully implement client files with dynamic timelines, changing requirements and vendor challenges. • Facilitated weekly meetings with the clients and products to resolve data, scope or logistical issues.
Fidelity InvestmentsConsultant Systems Analyst
Sep. 1999 - Sep. 2002Provided systems analysis and project leadership to integration initiatives and enhancements relating to the Integrated Database (IDB) and Single Point of Update (SPU) following the Fidelity Systems Development Methodology. • Collaborated with application developers, architects and integration testing/QS testers on internal applications across products and platforms. • Effectively communicate project status, risks and scope changes with Sr. Management, project sponsors and cross-functional teams.
EMC Corp.IS Project Manager - Customer Service
Jan. 1998 - Sep. 1999Took business challenges of varying complexity and turned them into technology solutions. • Managed system projects by directing all stages of the systems development life cycle. • Worked with key stakeholder, analysts and specialists to document scope, define requirements, perform analysis and provide recommendations on current systems. • Directed meetings where business requirements and application objectives are articulated and defined. • Collaborated with internal customers to resolve issues and obstacles, escalating where necessary for resolution. .
bPrescient
Newton, Massachusetts, United States
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