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Work Background
Concentrix
Manager
Feb. 2025
Concentrix
Coordinator
Jun. 2023 - Jun. 2025
Colombia
IntouchCX
Workforce Manager
Nov. 2022 - Jun. 2023
PRIMO
Information Technology Product Manager
Feb. 2022 - Nov. 2022
LFS
Senior Applications Analyst
Jan. 2020 - Feb. 2022
Medellín, Antioquia Department, Colombia
LFS - Logistics Freight Solutions
Business Analyst
Apr. 2018 - Jan. 2020
Medellín, Antioquia Department, Colombia
OneLink
Workforce Coordinator
Aug. 2016 - Apr. 2018
Medellín, Antioquia Department, Colombia
Tata Consultancy Services
Metrics Analitics for Citibank
Jun. 2015 - Aug. 2016
Teleperformance Colombia
Reporting Specialist
Nov. 2014 - Jun. 2015
Colombia
Emergia Customer Care S.A.S
HR/Payroll Specialist
Sep. 2014 - Nov. 2014
Sabaneta, Antioquia
Emergia Contact Center
Reporting/Processes Specialist
Mar. 2014 - Sep. 2014
Sutherland Global Services
WFM Specialist
May. 2010 - Mar. 2014
BILATERAL
Customer Service Representative
Apr. 2009 - May. 2010
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