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Work Background
ConcentrixManager
Feb. 2025
ConcentrixCoordinator
Jun. 2023 - Jun. 2025Colombia
IntouchCXWorkforce Manager
Nov. 2022 - Jun. 2023
PRIMOInformation Technology Product Manager
Feb. 2022 - Nov. 2022
LFSSenior Applications Analyst
Jan. 2020 - Feb. 2022Medellín, Antioquia Department, Colombia
LFS - Logistics Freight SolutionsBusiness Analyst
Apr. 2018 - Jan. 2020Medellín, Antioquia Department, Colombia
OneLinkWorkforce Coordinator
Aug. 2016 - Apr. 2018Medellín, Antioquia Department, Colombia
Tata Consultancy ServicesMetrics Analitics for Citibank
Jun. 2015 - Aug. 2016
Teleperformance ColombiaReporting Specialist
Nov. 2014 - Jun. 2015Colombia
Emergia Customer Care S.A.SHR/Payroll Specialist
Sep. 2014 - Nov. 2014Sabaneta, Antioquia
Emergia Contact CenterReporting/Processes Specialist
Mar. 2014 - Sep. 2014
Sutherland Global ServicesWFM Specialist
May. 2010 - Mar. 2014
BILATERALCustomer Service Representative
Apr. 2009 - May. 2010
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